Lakendra Jenkins
Jacksonville
Summary
Dynamic professional with a proven track record in safety management and exceptional communication skills, honed at Amazon and Akam Associates. Excelled in enhancing process compliance and efficiency, while fostering a culture of safety and teamwork. Skilled in Microsoft Office and adept at leveraging data for decision-making, consistently achieving departmental goals.
Overview
10
10
years of professional experience
Work History
Process Assistant
Amazon
11.2017 - 11.2024
- Assisted coworkers and staff members with special tasks on daily basis.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Monitored and reported on process performance to verify compliance with established standards.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
Front Desk Supervisor
Akam Associates
06.2014 - 07.2017
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Scheduled and assigned daily work and activities for team members.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Mavericks High
Pompano Beach, FL06-2014
Skills
- Safety management
- Workflow management
- Assignment delegation
- Management support
- Process analysis
- Data entry
- Excel spreadsheets
- Employee communications
- Documentation and recordkeeping
- Customer service
- Microsoft office
- Word processing
Timeline
Process Assistant
Amazon
11.2017 - 11.2024
Front Desk Supervisor
Akam Associates
06.2014 - 07.2017
High School Diploma -
Mavericks High
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