LaKenya Landry
Baton Rouge,LA
Summary
Flexible Patrol Officer offering 2 years in security industry. Willing to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Allied Universal
11.2022 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
- Directed guests around building and answered accessibility questions.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Safety Attendant
Total Safety
06.2022 - 08.2022
- Ensure contractors safety by following specific regulations
- Fill out JSA forms and other Safety sheets to record duties.
Cashier
Kangaroo Express
04.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/Customer Service
Lowe's Home Improvement
08.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
RaceTrac
06.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Hostess/To-Go Server
Chili's Restaurant
10.2020 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier
Ralph's Grocery & Deli
04.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High school diploma -
Saint Amant Highschool
Saint Amant, LAAssociate in Science (AS) in Process Technology -
River Parishes Community College
Gonzales, LA11.2023
Skills
- Customer service
- Cash Handling
- Organizational Skills
- Self-Defense Tactics
- Fire Prevention
- Complaint Handling
- ID Verification
- POS Systems
Certification
- Microsoft Excel, Present
- Microsoft Word, Present
Personal Information
Relocation: Anywhere
In the process of enrolling into Medical School- November 2023
Timeline
Unarmed Security Officer
Allied Universal
11.2022 - Current
Safety Attendant
Total Safety
06.2022 - 08.2022
Cashier
Kangaroo Express
04.2022 - 10.2022
Cashier/Customer Service
Lowe's Home Improvement
08.2021 - 04.2022
Cashier
RaceTrac
06.2021 - 08.2021
Hostess/To-Go Server
Chili's Restaurant
10.2020 - 06.2021
Cashier
Ralph's Grocery & Deli
04.2019 - 09.2020
High school diploma -
Saint Amant Highschool
Associate in Science (AS) in Process Technology -
River Parishes Community College
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