Lakenya Miller
Charlotte,NC
Overview
7
7
years of professional experience
Work History
Lead Teacher
The Goddard School
Charlotte, NC
11.2023 - 10.2024
- My role as an educator/ care provider is to ensure the safety of children in the classroom, on the playground, and in common areas.
- To Develope and implementing age-appropriate curriculum that meets the physical, emotional, social, and cognitive needs of young children.
- To Observe and evaluate children's development and progress, and documenting their health, skills and behavior in the classroom.
Eligibility Specialist
Charlotte department of social services
Charlotte, NC
03.2023 - 08.2023
- Assuring clients with substantial customer service.
- Providing assistance and information for people who apply for a food and nutrition benefits.
- Answers questions, reviews applications and relevant background information to determine eligibility.
- May assist eligible applicants with enrolling in other suitable programs.
Billing Specialist
CareCentrix
Charlotte, NC
02.2022 - 01.2023
- Processing patient bills, including verifying insurance coverage, submitting claims to payers, following up on outstanding balances, resolving billing inquiries from patients and providers, and ensuring compliance with healthcare billing regulations, all while maintaining a high level of customer service within a remote working environment.
Team Lead
International paper warehouse
Charlotte, NC
07.2021 - 03.2022
- Lead and motivate employees by setting an example of company expectations while ensuring a safe work environment, and a quality product.
- Effectively communicate operational information in both oral and written format at all levels with supervisors, plant management, office personnel and outside customers vendors.
- Implement all work productivity/ damage items in PC and on KPI sheets.
Benefits Verification Specialist
Talent Bridge/ Lash Group
Fort Mill, SC
09.2019 - 03.2021
- The primary responsibility is to make for certain that patient's insurance will be covered for medical procedures in office and or hospital stays.
- Other duties include verifying patient information, billing, medical coding, and conducting claims examinations.
Billing Specialist
Spectrum
Charlotte, NC
02.2018 - 04.2019
- Main duties consist of updating all cycle billing, resolving customers billing inquiries,coding, and account information or account issues; proofs and balances reports; estimates and makes manual adjustments to accounts as needed; prints bills to collect revenues; processes account service orders; audit of account accuracy; processes closing accounts for final payment while maintaining positive customer relationships.
Timeline
Lead Teacher
The Goddard School
11.2023 - 10.2024
Eligibility Specialist
Charlotte department of social services
03.2023 - 08.2023
Billing Specialist
CareCentrix
02.2022 - 01.2023
Team Lead
International paper warehouse
07.2021 - 03.2022
Benefits Verification Specialist
Talent Bridge/ Lash Group
09.2019 - 03.2021
Billing Specialist
Spectrum
02.2018 - 04.2019