Salnave Petit
Fort Lauderdale
Summary
Dynamic and detail-oriented professional with a strong background in customer service and inventory control at Macy's. Proven ability to enhance customer satisfaction through effective relationship building and cash handling accuracy. Recognized for maintaining a clean and organized environment while collaborating with team members to optimize store operations.
Overview
6
6
years of professional experience
Work History
Store Associate
Macy's
04.2021 - 06.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Received and stocked merchandise, ensuring optimal inventory levels on sales floor.
- Collaborated with team members to optimize store layout and merchandising strategies.
- Monitored inventory levels, identifying discrepancies and coordinating restocking efforts.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Line Cook
Bokampers Sports Bar & Grill
07.2017 - 06.2020
- Prepared high-quality dishes in accordance with menu specifications.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted in training new kitchen staff on food preparation techniques.
- Collaborated with team members to ensure timely meal service delivery.
- Implemented food safety practices to maintain health compliance standards.
- Adjusted cooking techniques based on customer feedback for improved satisfaction.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Restaurant Busser
Bokampers Sports Bar & Grill
03.2017 - 06.2020
- Assisted servers by clearing and resetting tables promptly.
- Maintained cleanliness of dining area and restroom facilities.
- Supported kitchen staff by delivering dishes and utensils efficiently.
- Collaborated with team to ensure smooth flow of service during peak hours.
- Learned menu items and specials to provide accurate information to guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Followed safety and sanitation guidelines to maintain food quality standards.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Education
High School Diploma -
Dillard 6-12
Fort Lauderdale, FLAssociate of Science -
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Team collaboration
- Inventory control
- Cash register operation
- Store cleanliness maintenance
- Time management mastery
- Basic math skills application
- Relationship building
- Computer literacy fundamentals
Languages
Haitian creole
Full Professional
Timeline
Store Associate
Macy's
04.2021 - 06.2023
Line Cook
Bokampers Sports Bar & Grill
07.2017 - 06.2020
Restaurant Busser
Bokampers Sports Bar & Grill
03.2017 - 06.2020
High School Diploma -
Dillard 6-12
Associate of Science -
Broward College