Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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LAKENYAH ALONDRA HILL

Dallas

Summary

Experienced customer service specialist with a proven track record in diagnosing software issues and delivering effective solutions in a fast-paced tech environment. Skilled in improving customer satisfaction through clear communication and deep understanding of technical products.

Overview

5
5
years of professional experience

Work History

PATIENT SUPPORT

CCS MEDICAL
10.2023 - Current
  • Assist patients through registration, billing and referrals. Maintain patient accounts and records. Coordinate insurance coverage and authorization. Support the clinical staff with any administrative or clerical needs.

Claim Adjuster

State Farm
07.2021 - 10.2023
  • Adjusters inspect property damage or personal injury claims to determine how much the insurance company should pay for the loss. They might inspect a home, a business, or an automobile. Adjusters interview the claimant and witnesses, inspect the property, and do additional research, such as look at police reports.

Level 2 Security officer

Guard Of Texas
05.2020 - 06.2021
  • Responsible for basic security tasks like patrolling designated areas, monitoring surveillance systems, controlling access points to buildings, checking identification, and reporting any suspicious activity or incidents, typically performing unarmed security duties within a specified location.

Education

Graduated High school Diploma - Theatre Arts

David W. Carter High School
08.2017

Skills

  • Project Management
  • Public Relations
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking

LANGUAGES

English: Fluent

Timeline

PATIENT SUPPORT

CCS MEDICAL
10.2023 - Current

Claim Adjuster

State Farm
07.2021 - 10.2023

Level 2 Security officer

Guard Of Texas
05.2020 - 06.2021

Graduated High school Diploma - Theatre Arts

David W. Carter High School

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