Knowledgeable and dedicated Credentialing Registry Specialist Title with over 20 years of experience using outstanding planning, problem-solving and data entry skills. Well-versed in best practices and processes of Education, Life, and Health.
Overview
20
20
years of professional experience
Work History
Credentialing Registry Specialist
Alabama Commission on Higher Education
Montgomery, AL
08.2021 - Current
Analyzes and makes recommendations concerning degree and non-degree credentials submitted for inclusion in Alabama's Credential Registry and Compendium of Valuable Credentials
Responds to inquiries and requests regarding the Credential Registry and Compendium of Valuable Credentials
Uses a web-based database and workflow system to keep track of credential provider information and credentials submitted for review
Coordinates with technical staff to provide troubleshooting support for clients to complete their submissions
Prepares documentation for the Alabama Committee on Credentialing and Career Pathways and its Technical Advisory Committees, and schedules credential review meetings as assigned
Communicates with institutional personnel, representatives of professional organizations, representatives of government agencies, and the public by email, telephone, virtual meetings, in-person meetings, and correspondence in order to collect and analyze relevant credential information
Researches topics/issues facing the Commission and/or higher education and composes reports and analyses, as assigned
Writes staff recommendations, discussion items, information items, letters, position papers, technical and narrative reports, and policies, as assigned
Reviews and analyzes documents at the request of the Director of Instruction and Special Projects
Maintains logs and records associated with the credential review functions of the unit, as assigned by the Director of Instruction and Special Projects
Performs other tasks as assigned by the Director of Instruction and Special Projects or the Executive Director.
Records Clerk
J. F. Ingram State Technical College
Deatsville, AL
11.2004 - 07.2021
Contributed to the efficient running of multiple departments such as Admission Registrar, Transition Coordinator, Dean of Student Support Services, and Director of Special Services
Maintained up-to-date understanding of regulations and eligibility criteria for Admission requirements
Managed course scheduling operations while maintaining close collaboration with staff to ensure the effectiveness of the Master Filing System.
Drafted and typed correspondence.
Coordinated test schedules for prospective students
Assisted in TABE and Accuplacer Testing for student enrollment
Maintained confidentiality of student records
Organized and administered records, registration, and graduation functions to enhance student service and streamline workflow.
Analyzed and determined eligibility of student transfer credits
Served as a Student Advisor
Tracked data using the AS400 college System and currently Ellucian Banner.
Filed source documents in student records and performed general clerical duties.
Converted paper-based data into electronic files or database systems through the use of keyboards, data recorders, and optical scanners
Maintained open communication with Directors, Instructors, and Students
Served on committees for Council on Occupational Education COE Accreditation Team preparations.
Coordinated college-wide recruitment efforts and provided guidance to prospective students.
Assisted in organizing and executing student activities for graduation
Supported Admission Director with various end-of-semester tasks
Provided comprehensive training on Alliant Database Management & Processes (AS400) and Ellucian Banner to newly hired employees.
Served on interview/hiring team as a committee member
Assisted in Financial Aid process for eligible students
Maintains up-to-date knowledge on policies and regulations at the college
Partnered effectively with Department of Corrections Classification Specialist.
Secretary Assistant
Alabama State University
Montgomery, AL
01.2003 - 11.2004
Was responsible for assisting the office administrator in the day-to-day clerical functions of the Office of University Relations
Maintaining accurate files and directing inquires to proper channels within the department
Complied director’s calendar, preparing staff time sheets, updating mailing lists and answering phones
Prepared requisition and kept inventory of office supplies.
Direct Care Staff
PHP of Alabama
Wetumpka, AL
01.2001 - 11.2003
Was responsible for the care of mental health patients
Observed patient’s behavior to detect any significant or unusual behavior and signs of stress
Assist clients in daily living activities, such as maintaining good hygiene and dressing themselves, or assist with more complicated instrumental activities of daily living, such as shopping, cooking, and doing laundry
Helped promote a safe, clean, and orderly environment.
Receptionist
Hillside Memorial Gardens, Inc.
Wetumpka, AL
01.2000 - 11.2002
Was responsible for operating a multi-line phone system, receiving messages, and ensuring that calls and important messages were accurate and given to the intended person accurately and promptly
Assisted in administrative tasks, sorted and distributed mail, and performed general office duties as assigned
Greeted and received client families and visitors, while maintaining a friendly empathic attitude and offering assistance and guidance as needed
Maintained a comfortable environment, providing beverages and other amenities for the client's families as needed
Ensured the entrance area of the facility was clean by providing light housekeeping as necessary
Maintained daily facility schedule.
Education
Bachelor of Science - Business Administration
Amridge University
12.2010
Skills
File Management
Information Verification
Accuracy and Precision
Data Management
System Maintenance
Workflow Optimization
Database Administration
Records Management
Admissions Support
Interdepartmental Collaboration
Academic advising
Enrollment Management
Adaptability and Flexibility
Decision-Making
Written Communication
Professionalism
Interpersonal Communication
Professional Demeanor
Excellent Communication
Teamwork and Collaboration
Time management abilities
Problem-solving abilities
Relationship Building
Organizational Skills
Reliability
Continuous Improvement
Multitasking
Active Listening
Attention to Detail
Professional References
Enjolique Walters, Montgomery, AL, 334-414-7703
Malinda Baynard, Prattville, AL, 334-590-6592
Bonita Owensby, Millbrook, AL, 334-799-3359
Work Schedule
PT/FT
Job Type
Contract
Certification
Licensed Life and Health Insurance Agent - 2019
Timeline
Credentialing Registry Specialist
Alabama Commission on Higher Education
08.2021 - Current
Records Clerk
J. F. Ingram State Technical College
11.2004 - 07.2021
Secretary Assistant
Alabama State University
01.2003 - 11.2004
Direct Care Staff
PHP of Alabama
01.2001 - 11.2003
Receptionist
Hillside Memorial Gardens, Inc.
01.2000 - 11.2002
Bachelor of Science - Business Administration
Amridge University
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