Lakesha Anderson
Wilson,NC
Summary
Resourceful Production Technician known for high productivity and efficient task completion. Specialize in machinery operation, quality control, and safety protocol adherence. Excel in problem-solving, teamwork, and adaptability to rapidly changing production environments. Committed to maintaining high standards of workmanship and contributing positively to team goals.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
Work History
Production Technician
Bridgestone Firestone
Wilson, NC
01.2021 - 10.2023
- Adhered to regulations and procedures for health, safety and environmental compliance.
- Performed production adjustments for quality and productivity.
- Participated in continuous improvement initiatives to enhance production efficiency and product quality.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Reported and documented unsafe conditions and faulty equipment.
- Safely operated forklift to transport materials around facility.
Pharmacy Technician
Unit Dose Solutions
Wilson, NC
04.2018 - 06.2020
- Provided education materials about medications to patients upon request.
- Verified accuracy of medication labels before they were dispensed to customers.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Assembled boxes and other packaging materials for product shipment.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
Shift Supervisor
CVS Pharmacy
Wilson, NC, NC
11.2014 - 04.2018
- Utilized POS systems efficiently for order processing and inventory management.
- Completed opening and closing duties to facilitate business operations.
- Conducted weekly inventory of supplies, equipment, and food items.
- Trained new employees on company policies and procedures.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Education
Associate of Applied Science - Medical Office Administration
Wilson Community College
Wilson, NC06-2026
High School Diploma -
Wilson Community College
Wilson, NC01-2011
Skills
- GMP implementation
- Material packaging
- Assembly line experience
- Retail store support
- Data entry
- Warehousing functions
- Money handling
- Call center experience
- Paperwork processing
- Customer service
- Microsoft PowerPoint
- Positive and professional
- Multitasking and organization
- Warehouse safety
- Pallet jack handling
- Materials handling
- Punctual and reliable
- CRC-Silver
Timeline
Production Technician
Bridgestone Firestone
01.2021 - 10.2023
Pharmacy Technician
Unit Dose Solutions
04.2018 - 06.2020
Shift Supervisor
CVS Pharmacy
11.2014 - 04.2018
Associate of Applied Science - Medical Office Administration
Wilson Community College
High School Diploma -
Wilson Community College