Lakesha Blash
Macon
Summary
I have driven Small Business owners with excellent business insight, creativity, and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities, and generating medical sales industry.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner
Kesha Income Tax & Notary LLC
01.2013 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Educated clients on tax planning strategies, helping them save money in future years.
- Maintained compliance by adhering to current tax laws and regulations.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
House Supervisor
All Care Home Health Inc.
01.2023 - 12.2024
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Reviewed clinical documentation to asses standards and quality of care.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
- Provided emergency response during shifts and when on-call.
Leasing Consultant
At Home Properties
04.2023 - 02.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Scheduler
Angels At Home
03.2023 - 01.2024
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
Supervisor
Riveredge Behavioral Health
01.2017 - 02.2023
- Maintained compliance with company policies, objectives, and communication goals.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Patient Care Technician
Riveredge Behavioral Health
02.2019 - 01.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Direct Support
ResCare
04.2015 - 01.2017
- Transported clients to and from medical appointments with safety and efficiency.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Administered medication as directed by physician.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL09-2025
High School Diploma -
Penn Foster Career School
Scranton, PA08.2003
Skills
- Business Administration
- Investor Relations
- Sales Leadership
- Coaching and Mentoring
- Client Service
- Verbal and Written Communication
- Staff Management
- Profit and Loss
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Certification
- Certified CEO, KB CONSULTING EXPRESS LLC - 10yrs
- CPR & First AIDE Training - Up to dare
Timeline
Leasing Consultant
At Home Properties
04.2023 - 02.2024
Scheduler
Angels At Home
03.2023 - 01.2024
House Supervisor
All Care Home Health Inc.
01.2023 - 12.2024
Patient Care Technician
Riveredge Behavioral Health
02.2019 - 01.2023
Supervisor
Riveredge Behavioral Health
01.2017 - 02.2023
Direct Support
ResCare
04.2015 - 01.2017
Owner
Kesha Income Tax & Notary LLC
01.2013 - Current
- Certified CEO, KB CONSULTING EXPRESS LLC - 10yrs
- CPR & First AIDE Training - Up to dare
Associate of Arts - Business Administration
American InterContinental University
High School Diploma -
Penn Foster Career School
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