Summary
Overview
Work History
Education
Skills
Community Involvement
Timeline
Generic

Lakesha Gardner

Mobile,AL

Summary

Dynamic HR Manager with a proven track record at JCPenney, skilled in strategic planning and staff development. Enhanced employee relations and implemented performance management systems, fostering a positive work environment. Adept at training and mentoring, I drive team productivity and operational efficiency through effective leadership and innovative solutions.

Overview

17
17
years of professional experience

Work History

Supervisor

Walmart
10.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Cosmetology Instructor

Summerville High School
08.2021 - 09.2024
  • Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
  • Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
  • Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
  • Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
  • Planned both theory and practical lessons for Number students.

HR Manager

JCPenney
05.2010 - 09.2024
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.

Salon Manager

JCPenney
03.2018 - 08.2021
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.

Master Stylist

Mirage Barbering & Style
02.2014 - 10.2015
  • Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
  • Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
  • Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
  • Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.

Master Cosmetologist

April Main Attraction
08.2008 - 02.2014
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.

Education

Human Resources -

Faulkner University
Montgomery, AL
05.2018

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Strategic planning
  • Inventory control
  • Staff development
  • Team building
  • Operations management
  • Software experience
  • Human resources management
  • Problem-solving
  • Licensed cosmetologist
  • Customer consultation
  • Professionalism and ethic's
  • Client education
  • Salon management
  • Lesson planning
  • Teaching strategies
  • Public speaking trained
  • State licensing preparation
  • Board examination preparation
  • New employee orientation
  • HR policies and procedures
  • Payroll administration

Community Involvement

Feeding the less fortunate- (2007-current)

Women’s Ministry Group- (2009)

Volunteers Of America- (2006-2014)

Timeline

Supervisor

Walmart
10.2024 - Current

Cosmetology Instructor

Summerville High School
08.2021 - 09.2024

Salon Manager

JCPenney
03.2018 - 08.2021

Master Stylist

Mirage Barbering & Style
02.2014 - 10.2015

HR Manager

JCPenney
05.2010 - 09.2024

Master Cosmetologist

April Main Attraction
08.2008 - 02.2014

Human Resources -

Faulkner University

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Lakesha Gardner