Lakesha Gill
Minden,LA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Certified Medical Assistant
David Raines Community Health Centers
Bossier City, Louisiana
08.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Administered immunizations and medications under provider supervision.
- Ensured compliance with safety and infection control protocols consistently.
Assistant Manager
Burger King
Minden, LA
10.2018 - 06.2023
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted in store opening by setting up office space, computers and cash registers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Finishing Operator
Fibrebond
Minden, LA
06.2013 - 09.2018
- Met or exceeded target for on-time customer shipments.
- Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
- Used numerous types of power tools and other equipment daily.
CSR Supervisor
Domino's Pizza
Minden, LA
07.2011 - 10.2013
- Trained staff to provide excellent customer service to challenging customers.
- Routed calls from multiple sites to correct personnel and assisted with complex cases.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Production Clerk
Pilgrim's Pride Corp
Bossier City, LA
09.2000 - 07.2011
- Supported office clerical functions using word processing and other software, email and office machines.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared and submitted requisitions to maintain supply standards in accordance with established procedures.
- Coordinated company records and resources to assist team members with special projects.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Shift Manager
Taco Bell
Minden, LA
05.1998 - 09.2000
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Helped employees accomplish tasks during peak periods.
- Managed daily cash intake by counting out registers and tabulating profits.
- Handled customer complaints, questions and inquiries.
- Managed cash positions and made bank deposits.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed inventory and ordered new products when inventory was running low.
Education
Patient Care Technician - Phlebotomy, EKG And Certified Nurse Assistant
Minden High School
Minden, LA05.2022
Business Office Specialist - Business Administration
Virginia College -Bossier
Bossier City, LA06.2015
Heavy Equipment - Building Construction Technology
Northwest Louisiana Technical College
Minden, LA01.2009
High School Diploma -
Minden High School
Minden, LA05.1998
Skills
- Product and Service Knowledge
- Team Leadership
- Administration and Reporting
- Microsoft Office
- Team Building
Certification
- Certified Phlebotomist - 2022
- Patient Care Technician (CNA, EKG and Phlebotomist) 2022
- BLS Provider 2022
- CDL 2019
Timeline
Certified Medical Assistant
David Raines Community Health Centers
08.2023 - Current
Assistant Manager
Burger King
10.2018 - 06.2023
Finishing Operator
Fibrebond
06.2013 - 09.2018
CSR Supervisor
Domino's Pizza
07.2011 - 10.2013
Production Clerk
Pilgrim's Pride Corp
09.2000 - 07.2011
Shift Manager
Taco Bell
05.1998 - 09.2000
High School Diploma -
Minden High School
Heavy Equipment - Building Construction Technology
Northwest Louisiana Technical College
Business Office Specialist - Business Administration
Virginia College -Bossier
Patient Care Technician - Phlebotomy, EKG And Certified Nurse Assistant
Minden High School