Lakesha Jeffery
Madison Heights,MI
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Highly organized individual with background as Stocker. Possess strong understanding of inventory management and stock control procedures. Skilled in maintaining cleanliness and organization of storage areas for optimal productivity. Have consistently contributed to enhancing operational efficiency in previous roles. Outgoing student pursuing employment with weekends and morning shift options.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shelf Stocker/Customer Service
Serv-U-Success
Warren, MI
09.2023 - 03.2025
- Responded quickly to customer inquiries regarding product availability or pricing information.
- Followed established procedures for stocking high-demand items in order to meet customer demand.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
- Received and unpacked shipments, verified contents against invoices, and stocked shelves accordingly.
- Maintained store shelves by removing expired products, rotating stock, and restocking items as needed.
- Built displays for new products and promotional materials.
- Provided excellent customer service at all times while interacting with shoppers.
Home Health Aide
One Love Home Care
Detroit, MI
01.2022 - 10.2023
- Tracked and reported clients' progress based on observations and conversations.
- Transported individuals to medical appointments and assisted with errands.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
Hotel Room Attendant
Towneplace Suites
Troy, MI
12.2019 - 12.2020
- Reported any missing or damaged items found while cleaning rooms to supervisor immediately.
- Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.
- Maintained cleanliness of work area throughout shift by adhering to health and safety standards.
- Followed instructions from supervisors about special cleaning projects that may arise.
- Disinfected surfaces using appropriate chemicals to ensure sanitary conditions are maintained at all times.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
House Cleaner
Molly Maid
Warren, MI
08.2017 - 10.2019
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Polished metal fixtures in kitchen and bathroom areas.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Organized closets according to customer specifications.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Customer Service
Military Main Exchange PX
Fort Lewis, WA
08.2010 - 06.2012
- Greeted customers and provided friendly customer service.
- Developed training materials for customer service representatives.
- Provided friendly customer service to all shoppers.
- Developed solutions to improve customer service experience.
- Provided customer service in a timely manner.
- Stocked shelves with newly arrived products.
- Verified pricing accuracy on shelves against invoices from vendors.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
Education
GED -
Talent Investment Agnecy
Detroit, MI01-2016
Some College (No Degree) -
Future Health Careers
Southfield, MIHerzing University
Dearborn, MISome College (No Degree) - Sterile Processing Technician
Herzing University
Dearborn, MICertification
- CPR
Timeline
Shelf Stocker/Customer Service
Serv-U-Success
09.2023 - 03.2025
Home Health Aide
One Love Home Care
01.2022 - 10.2023
Hotel Room Attendant
Towneplace Suites
12.2019 - 12.2020
House Cleaner
Molly Maid
08.2017 - 10.2019
Customer Service
Military Main Exchange PX
08.2010 - 06.2012
GED -
Talent Investment Agnecy
Some College (No Degree) -
Future Health Careers
Herzing University
Some College (No Degree) - Sterile Processing Technician
Herzing University
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