Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lakesha Kendrick

Elgin,SC
Lakesha Kendrick

Summary

Dynamic retail professional with extensive experience at Dollar General Store, excelling in customer service and team leadership. Proven track record of enhancing sales through strategic planning and effective inventory management. Adept at fostering positive relationships and driving employee engagement, resulting in improved customer satisfaction and operational efficiency.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill].

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

31
years of professional experience

Work History

Wal-Mart Supercenter

Assistant Manager
06.2014 - Current

Job overview

  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Dollar General Store

Store Manager
08.2012 - 05.2014

Job overview

  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Rainbow Shops

Store Manager
11.2009 - 03.2012

Job overview

  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Approved regular payroll submissions for employees.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Supervised guests at front counter, answering questions regarding products.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.
  • Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Popeye's Fried Chicken

Assistant Manager
03.2004 - 09.2008

Job overview

  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Enhanced team productivity by streamlining operational processes.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Implemented loss prevention strategies, significantly reducing shrinkage.

Walmart

Cashier
06.1997 - 09.2001

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

YMCA Child Development Center

Childcare Assistant
06.1994 - 08.1996

Job overview

  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Implemented creative learning strategies to engage children and promote their intellectual growth.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Read and told stories to promote and support overall language development.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Supervised free play and other activities to keep children safe.
  • Supported early language development through storytelling, songs, and interactive conversations with children.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
  • Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
  • Monitored children's progress and identified areas of improvement.
  • Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
  • Restocked supplies and personal hygiene products for use by students.
  • Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
  • Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Promoted learning and social development through structured and unstructured playtime.
  • Kept children between ages of [Number] and [Number] safe and secure with vigilant oversight.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Documented children's growth and development.
  • Encouraged children's emotional and social development.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Assisted in potty training and toilet hygiene.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Provided support and guidance to children in conflict resolution.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Responded to inquiries from parents and guardians.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Implemented daily routines and activities to stimulate and engage children.
  • Logged information regarding naps, feedings, and any medications administered.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Created and implemented activities to promote language development.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.

Education

Fortis College
Columbia;sc

No Degree from Dental Assisting
12-2014

University Overview

Gary Job Corps
San Marcos, TX

No Degree from Auto Body Technician
04-1997

University Overview

Skills

  • Customer relationship management (CRM)
  • Customer service
  • Problem-solving
  • Adaptability and flexibility
  • Team leadership
  • Time management
  • Team collaboration
  • Operations management
  • Project management abilities
  • Team motivation
  • Project management
  • Team building
  • Sales reporting
  • Strategic planning
  • Staff supervision
  • Decision-making
  • Financial management
  • Budgeting and finance
  • Customer rapport
  • Customer relations
  • Money handling
  • Employee scheduling
  • Staff management
  • Workload management
  • Sales growth
  • Goal setting
  • Cost control
  • Consulting
  • Succession planning
  • Business development
  • Contract management
  • Employee performance evaluations
  • Corporate social responsibility
  • Policy enforcement
  • Performance evaluation
  • Retail operations management
  • Promotional planning
  • Staff training and development
  • Google drive
  • Business administration
  • Meeting facilitation
  • Schedule oversight
  • Retail operations
  • Employee performance evaluation
  • Orientation and training
  • Staff development
  • Sales strategies
  • Recruitment and hiring
  • Product branding
  • Negotiation
  • Performance reviewing
  • Task delegation
  • Cost reduction
  • Recruiting and interviewing
  • CSS
  • Multitasking and organization
  • Strategic thinking
  • Verbal and written communication
  • Scheduling and planning
  • Product and service sales
  • Coaching and mentoring
  • Inventory management
  • Employee supervision
  • Conflict resolution
  • Process improvement strategies
  • Financial reporting
  • Sales forecasting
  • Vendor relationship management
  • Marketing
  • Compliance
  • Resource allocation
  • Budget assistance
  • Orientating and training
  • Sales monitoring
  • Microsoft office expertise
  • Business development understanding
  • Graphic and media design
  • Workplace safety compliance
  • Marketing tactics
  • Reporting and documenting
  • Customer service and satisfaction
  • Policy administration
  • Rewards program oversight
  • Employee engagement
  • Team motivation techniques
  • Closing oversight
  • Teamwork and collaboration
  • Multitasking
  • Positive attitude
  • Excellent communication
  • Self motivation

Timeline

Assistant Manager
Wal-Mart Supercenter
06.2014 - Current
Store Manager
Dollar General Store
08.2012 - 05.2014
Store Manager
Rainbow Shops
11.2009 - 03.2012
Assistant Manager
Popeye's Fried Chicken
03.2004 - 09.2008
Cashier
Walmart
06.1997 - 09.2001
Childcare Assistant
YMCA Child Development Center
06.1994 - 08.1996
Fortis College
No Degree from Dental Assisting
Gary Job Corps
No Degree from Auto Body Technician
Lakesha Kendrick