Lakesha Lacy
Red Oak,TX
Summary
Dynamic healthcare leader with a proven track record at Grace Management Group, enhancing patient care quality and operational efficiency. Skilled in clinical leadership and staff development, I successfully reduced operational costs while improving employee retention and patient outcomes through innovative training programs and evidence-based practices.
Professional with background in clinical operations management, ready to drive success in regional leadership role. Proven expertise in optimizing clinical workflows, ensuring regulatory compliance, and enhancing patient care. Strong focus on team collaboration and adaptability, excelling in dynamic environments. Known for strategic planning, problem-solving, and effective communication skills.
Overview
15
15
years of professional experience
Work History
Regional Director of Clinical Operations
Grace Management Group
12.2021 - Current
- Reduced operational costs through effective resource allocation and budget management.
- Enhanced patient care quality through regular staff training and performance evaluations.
- Increased employee retention rates by creating a supportive work environment focused on professional development.
- Improved regional clinical operations by streamlining processes and implementing best practices.
- Enhanced patient outcomes through the implementation of evidence-based practices in daily operations.
- Coordinated with other departments to ensure seamless integration of services across the organization''s continuum of care offerings.
- Oversaw regulatory compliance efforts, maintaining a high level of preparedness for inspections and audits.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
- Implemented new policies and educated staff on changes.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Clinical Specialist
Elmcroft Assisted Living
07.2015 - 12.2021
- Gave presentations to conference attendees, clinicians, and administrators.
- Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
- Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
- Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
- Developed support plans and competency-based training programs to enhance knowledge base of healthcare staff.
- Collaborated closely with multidisciplinary healthcare teams to optimize patient care plans and ensure successful treatment outcomes.
- Prepared reports and updated required documentation.
- Reduced hospital readmission rates through effective patient education on disease management and self-care techniques.
Assistant Health and Wellness Director
Autumn Leaves Memory Care
03.2013 - 07.2015
- Oversaw ongoing professional development opportunities for staff members to stay current on industry trends and best practices.
- Developed comprehensive health education materials for diverse populations, promoting preventive healthcare practices.
- Established strategic partnerships with community organizations to provide accessible healthcare options for underserved populations.
- Increased overall employee productivity through the development and execution of targeted wellness initiatives.
- Promoted a culture of wellness within the organization, leading workshops on stress reduction, nutrition, and exercise.
- Reduced hospital readmissions by designing and implementing personalized care plans for patients with chronic conditions.
Nurse Unit Manager
The Village of Richardson
01.2011 - 03.2013
- Oversaw recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
Education
LVN - Nursing
Vernon Regional Jr College
Wichita Falls, TX12-2004
High School Diploma -
Wichita Falls High School
Wichita Falls, TX05-1997
Skills
- Clinical leadership
- Patient safety
- Operational excellence
- Healthcare management
- Staff development
- Performance improvement
Timeline
Regional Director of Clinical Operations
Grace Management Group
12.2021 - Current
Clinical Specialist
Elmcroft Assisted Living
07.2015 - 12.2021
Assistant Health and Wellness Director
Autumn Leaves Memory Care
03.2013 - 07.2015
Nurse Unit Manager
The Village of Richardson
01.2011 - 03.2013
LVN - Nursing
Vernon Regional Jr College
High School Diploma -
Wichita Falls High School
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