Lakesha Smith
Hendersonville,TN
Summary
Experienced Payroll Specialist/Administrative Associate with a strong background in human resources and benefits support. Meticulous attention to detail and thrives in fast-paced environments. Seeking a responsible and challenging position in payroll or finance within a forward-thinking organization that values diverse exposure and offers opportunities for professional growth. Excited to apply and expand upon the knowledge gained from previous work experience.
Overview
10
10
years of professional experience
Work History
Payroll Specialist/Administrative Associate
Cummins Business Services
07.2019 - 07.2021
- Implemented the process of medical claims submitted by attorneys for profit ability and suitability
- Managed the process of invoices and bills that ensured timely and precise payments according to the customer terms
- Maintained financial accuracy by collecting deposits, fees and payments
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Logged payroll garnishments such as tax liens and child support
- Organized electronic records and files to ensure easy access to current date
- Handle sensitive information in a confidential manner
- Managed payroll processing for 1200 employees
- Processed employee W-2 and I-9 forms and managed benefits and leave time
- Managed employee confidence and protected payroll operations by keeping information confidential
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Microsoft, Excel, ESmart, Quickbooks, ADP, PayChex and UliPro
- Maintained employee privacy and protected payroll operations by keeping all information confidential
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
- Pay employees by production and issuance of paychecks or electronic transfer to bank accounts
- Balances the payroll accounts by resolving payroll discrepancies
- Complies with federal, state, and local legal requirements
- Stay abreast with current legislations; enforcing adherence to requirements; advising management on needed actions
House Keeping Manager
Millennium Nursing And Rehabilitation
11.2017 - 05.2019
- Revised processes to align with compliance guidelines.
- Enforced adherence to health and safety regulations by staff.
- Conducted training and implemented better management procedures for more effective operations
- Developed standard operating procedures and document workflows for current and future process steps
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Raised levels of patient contentment by supporting personal task completion.
- Managed personal care of patients
- Supervised laundry sorting, washing, drying, and ironing.
- Evaluated team performance and delivered insightful feedback to boost efficiency.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
Payroll Manager/Administrative Assistant
New Orleans Center For Hope And Change
06.2015 - 10.2017
- Managed payroll processing for 800 employees
- Processed employee W-2 and I-9 forms and managed benefits and leave time
- Maintained employee confidence and protected payroll operations by keeping information confidential
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Microsoft, Excel, ESmart, Quickbooks and UltiPro
- Ensured confidentiality to maintain employee privacy in payroll processes.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
- Pay employees by production and issuance of paychecks or electronic transfer to bank accounts
- Balances the payroll accounts by resolving payroll discrepancies
- Meets compliance standards set by government regulations.
- Stay abreast with current legislations; enforcing adherence to requirements; advising management on needed actions
Assistant Manager
W.R Community Services
02.2011 - 06.2015
- Revised processes to align with compliance guidelines.
- Enforced adherence to health and safety regulations by staff.
- Conducted training and implemented better management procedures for more effective operations
- Designed workflow documentation and operational guidelines for ongoing and prospective tasks.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Raised levels of patient contentment by supporting personal task completion.
- Directed management of patients' hygiene needs.
- Directed activities related to laundry tasks such as washing and ironing.
- Evaluated team performance and delivered insightful feedback to boost efficiency.
- Maintained inventory efficiently to support consistent operational flow while cutting costs.
Education
High School Diploma -
Chattanooga City High School for Creative Arts
Chattanooga, TN05.1994
Skills
- Office Administration
- Budgeting
- Mail Handling
- Expense Reporting
- Office Management
- Performance Improvement
- Administrative Support
- Billing and Coding
- Payroll Processing
- Accounts Receivable
- Recruiting
- Benefits
- Strategic Planning
- Staff Management
- Bookkeeping
- Data Entry
- Business Administration
- Scheduling
- Detail Oriented
- Customer Service
- Accounts Payable
- Orientation Training
- On-boarding
Timeline
Payroll Specialist/Administrative Associate
Cummins Business Services
07.2019 - 07.2021
House Keeping Manager
Millennium Nursing And Rehabilitation
11.2017 - 05.2019
Payroll Manager/Administrative Assistant
New Orleans Center For Hope And Change
06.2015 - 10.2017
Assistant Manager
W.R Community Services
02.2011 - 06.2015
High School Diploma -
Chattanooga City High School for Creative Arts
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