Lakeshia Brown
Franklinton,LA
Summary
Compassionate Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Advantage Medical Professionals
Covington , LA
12.2021 - Current
- Provided basic patient care by taking vital signs, measuring height and weight, and accurately recording intake and output to monitor health status.
- Assisted patients with daily living activities, enhancing their dignity and comfort during bathing, dressing, and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
- Transported patients to treatment units, ensuring comfort and safety using wheelchair or stretcher.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Patient Care Technician
Lakeview Behavioral Health
Covington , LA
09.2024 - 03.2025
- Delivered direct patient care and supported healthcare team in daily operations.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Monitored and documented changes in patient's conditions, promptly reporting abnormalities to RN on duty.
- Collected and processed urine specimens for testing according to established protocols to ensure accurate results.
CNA - Certified Nursing Assistant
Fairway View Neighborhoods
Minnesota
01.2022 - 07.2024
- Documented patient care services by charting vital information to ensure continuity of care.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Monitored food intake and output as per nursing staff instructions to support patient health.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Prepared meals according to prescribed diets, monitoring food consumption to meet dietary needs.
CNA - Certified Nursing Assistant
Pheobe Putney Memorial Hospital
Albany, GA
01.2021 - 02.2021
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living, promoting independence through bathing, grooming, and dressing support.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Collected specimens for testing to support accurate diagnosis and treatment.
- Served meals to patients in their rooms, ensuring nutritional needs were met and assisting with feeding as necessary.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Personal Care Aide
Mom 4 A Day
Franklinton, LA, Franklinton La
07.2010 - 08.2020
- Developed individualized care plans for each client based on needs assessment.
- Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure to ensure adherence to health care guidelines.
- Administered medications as prescribed by physician.
- Implemented safety measures to maintain a secure home environment for clients.
- Delivered emotional support by actively listening to client concerns and offering comfort.
- Transported clients to doctor appointments or other outings in a timely manner.
Certified Nursing Assistant
Northshore Rehabilitation Hospital
Lacombe, LA
07.2019 - 10.2019
- Assisted patients with bathing, dressing, and toileting to maintain personal hygiene and dignity.
- Repositioned bedridden patients to prevent bedsores and promote comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Answered patient call signals and signal lights to determine patients' needs.
- Documented patient information and communicated status updates to interdisciplinary care team to ensure coordinated care.
Certified Nursing Assistant
St Anthony's Gardens
Covington, LA
02.2018 - 07.2019
- Responded to 16+ resident calls per shift, assessing needs and delivering appropriate care
- Monitored physical and emotional changes, reporting significant conditions to the nurse for timely interventions
- Supported residents with shaving, bathing, and oral care to enhance hygiene and promote overall wellness
- Followed Lpn or RN instructions for range of motion activities for residents
Document Imaging Technician
HCA Parallon Business
Covington, LA
03.2016 - 10.2017
- Received all discharged records from facilities for document imaging
- Prepared medical record documents for scanning by removing staples, repairing tears, eliminating duplicates, excluding electronically fed documents without handwriting, placing leader sheets, and organizing like forms in reverse chronological order
- Operated document imaging equipment to digitize patient records efficiently.
- Maintained quality control by reviewing scanned documents for accuracy.
- Organized and indexed electronic files for easy retrieval and access.
Clerk
C&S Wholesale Grocers
Hammond, LA
05.2013 - 07.2015
- Photocopied documents, maintained records and files for easy access, performed routine data entry to ensure data accuracy, answered telephone calls, and conveyed messages promptly.
- Processed incoming orders and ensured accurate inventory management.
- Assisted in maintaining organized storage areas for efficient product retrieval.
- Collaborated with team members to streamline daily operational workflows.
Personal Care Aide
Care Inc
Hammond, LA
01.2012 - 05.2013
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Facilitated patient ambulation and transfers using proper body mechanics to promote safety and comfort.
- Conducted vital sign assessments, including blood pressure and temperature, to monitor patient health.
- Charted patient care services to ensure accurate records and continuity of care.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Capture Center Specialist
CorVel
Baton Rouge, LA
04.2009 - 01.2010
- Sorted, prepared, and imaged medical bills for efficient processing
- Tracked medical bills through Bill Review Dept to ensure timely updates
- Returned completed EORs to customers to facilitate prompt resolution
- Performed data entry tasks to maintain accurate records.
- Performed light reception duties.
Customer Service Representative
Sitel
Bogalusa, LA
02.2006 - 03.2007
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints, ensuring swift and effective solutions to enhance customer satisfaction.
- Delivered timely customer service, addressing complaints to foster positive customer relationships.
- Maintained comprehensive records of customer interactions and transactions to support service continuity.
Education
Certificate - Phlebotomy
Desire School of Phlebotomy
Independence, LA01-2024
High school diploma - Basic Studies
Franklinton High School
Franklinton, LA05-2004
Skills
- Nursing
- Patient Care
- Caregiving
- Vital Signs
- Phlebotomy
- Blood sampling
- Specimen collection
- Charting and clinical documentation
- Patient documentation
- Basic Life Support
- Ambulation Assistance
- Home Health
- Clinical documentation
- Med/Surg
- Medical Terminology
- Electronic health records
- Medical records confidentiality
- Medical billing
- Multitasking ability
- Patient records
- Compassion and Empathy
- Active listening
- conflict resolution
- Records confidentiality
- Electronic health records
Certification
- CNA
- CPR Certification
- CPI
Timeline
Patient Care Technician
Lakeview Behavioral Health
09.2024 - 03.2025
CNA - Certified Nursing Assistant
Fairway View Neighborhoods
01.2022 - 07.2024
Certified Nursing Assistant
Advantage Medical Professionals
12.2021 - Current
CNA - Certified Nursing Assistant
Pheobe Putney Memorial Hospital
01.2021 - 02.2021
Certified Nursing Assistant
Northshore Rehabilitation Hospital
07.2019 - 10.2019
Certified Nursing Assistant
St Anthony's Gardens
02.2018 - 07.2019
Document Imaging Technician
HCA Parallon Business
03.2016 - 10.2017
Clerk
C&S Wholesale Grocers
05.2013 - 07.2015
Personal Care Aide
Care Inc
01.2012 - 05.2013
Personal Care Aide
Mom 4 A Day
07.2010 - 08.2020
Capture Center Specialist
CorVel
04.2009 - 01.2010
Customer Service Representative
Sitel
02.2006 - 03.2007
Certificate - Phlebotomy
Desire School of Phlebotomy
High school diploma - Basic Studies
Franklinton High School