LaKeshia Simmons

Dynamic and self-motivated professional with extensive experience at Wipro, excelling in claims processing and customer service. Proven ability to manage high-volume workloads with attention to detail, enhancing customer satisfaction and loyalty. Skilled in effective communication and adept at heavy lifting, contributing to team success and operational efficiency.

Since working with Amazon, I've made the top 10% in Productivity weekly.  I was awarded the VIP of the month within my department. That consisted of scanning packages at a rate of 180 daily, opening and closing multiple containers within my shift, and being dependable. I was awarded Employee of the Month several times while employed with Wipro in different departments. That consisted of hitting my monthly quality goals, answering a high volume of calls, and not having any write ups. I was awarded Auditor of the Month while employed with Wirpo. That consisted of the completed audits being done accurately at a 95% or better. Before leaving in November 2024, I was awarded Winner Circle Points by upper management and associates for my work with audits, coaching, and providing tips to avoid errors.