LaKESHIA Williams
Atlanta,GA
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
25
25
years of professional experience
Work History
Ramp Agent {Customer Service Agent}
Delta Airlines Global Services
Atlanta, Georgia
06.2024 - Current
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Collected, sorted and checked baggage tags against flight lists.
- Resolved issues related to misplaced or lost baggage.
- Managed baggage sorting and routing to correct flights and baggage claim areas.
School Bus Driver
North Fulton County Transportation
Alpharetta, GA
10.2015 - 06.2023
- Maintained GA CDL driver's license to enable legal operation to transport students on scheduled routes to and from assigned education center and/or special excursions
- Pay attention to detail ensuring vehicle operation is in safe operating condition and the safety of students during transportation
- Strong written and verbal communication to report traffic violations and vehicle management
- Managed behaviors by setting expectations and enforcing rules on the bus
- Trained first aid and emergency protocols.
Custodian
Buford High School
Burford, GA
02.2013 - 10.2015
- Operate and safely maintained hand and powered equipment
- Effectively cleaned and maintained assigned indoor/outdoor areas
- Ability to work independently and as a team player while being collaborative with custodial and facilities management team
- Assist with building security by locking doors, setting alarms, and reporting any suspicious activity.
- Performing general maintenance tasks such as painting walls or fixing broken fixtures; changing filters on HVAC units periodically.
Nutrition Specialist/Bus Driver
The Goddard School Of Alpharetta
Alpharetta, GA
05.2008 - 02.2013
- Create menus and followed USDA child nutrition program compliance with federal and state regulations
- Assist with pricing, and special food offerings to increase revenue and customer satisfaction
- Managed kitchen in a timely manner including meal preparation, deliveries, and sanitation
- Managed behaviors by setting expectations and enforcing rules for the safety of students.
Home Daycare Provider
All Aboard Noah's Ark
Lawrenceville, GA
07.2000 - 05.2008
- Created and planned curriculums based on state requirements
- Promoted language development skills through reading and storytelling
- Created menus and followed USDA child nutrition program compliance with state regulations
- Promoted and manage behaviors by using positive reinforcement method
- Developed successful time management and organizational skills which played a part in running a successful business.
Unifi
06.2023
- Screens visitors, couriers and contractors prior to entering building
- Patrols and document security related inquiries from tenants, employees and the general public
- Takes reports of criminal or other suspicious activities dealing with Company's property, personnel or operations.
- Responded quickly and effectively to any reports of suspicious or criminal behavior.
Education
Master of Science: Psychology -
Grand Canyon University - Phoenix, AZ
10.2021
Bachelor of Science: Psychology -
Grand Canyon University - Phoenix, AZ
10.2019
Certifications Skills
- Microsoft Office Programs (Word, Excel, Outlook, and PowerPoint)
- CPR & AED
Timeline
Ramp Agent {Customer Service Agent}
Delta Airlines Global Services
06.2024 - Current
Unifi
06.2023
School Bus Driver
North Fulton County Transportation
10.2015 - 06.2023
Custodian
Buford High School
02.2013 - 10.2015
Nutrition Specialist/Bus Driver
The Goddard School Of Alpharetta
05.2008 - 02.2013
Home Daycare Provider
All Aboard Noah's Ark
07.2000 - 05.2008
Master of Science: Psychology -
Grand Canyon University - Phoenix, AZ
Bachelor of Science: Psychology -
Grand Canyon University - Phoenix, AZ
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