Overview
Work History
Timeline
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Lakesia Owens

Newport News,VA

Overview

25
25
years of professional experience

Work History

National Float Clinical Support

Quad Medical
Milwaukee
09.2019 - Current
  • National Float travels to various locations within the United States to perform clinical, laboratory, administrative and managerial duties
  • Certified Epic user
  • Laboratory and Phlebotomy duties performed per clinic specifications
  • Assessing and supporting the needs of various clients, physicians, laboratories across the country
  • Collaborated effectively with physicians and other healthcare professionals to coordinate treatment plans for patients
  • Provided clinical oversight to ensure quality patient care, while maintaining compliance with organizational policies and procedures
  • Assisted in the development of new programs and services for the organization based on current trends in healthcare delivery systems
  • Supervised and coached new employees, delivering performance reviews
  • Supervised safe and effective use of equipment involved in direct patient care
  • Assisted senior management in developing long-term goals for growth of the health center
  • Resolved conflicts between staff members or between staff members and patients quickly and professionally
  • Ensured compliance with federal, state, and local laws regarding healthcare regulations
  • Managed day-to-day operations of the health center including staffing, supplies, equipment maintenance
  • Trained, mentored, and supervised staff in providing excellent customer service
  • Prepared activity reports to inform management of status and implementation plans of programs, services, and quality initiatives
  • Inspected facilities and recommended building and equipment modifications for emergency readiness and compliance to access, safety and sanitation regulations

Medical Records Clerk/ Nurse Assistant

Holistic Home Health Care
Norfolk
11.2018 - 09.2019
  • Documenting patient insurance, billing, compliance with state and federal Medicare Guidelines
  • Retrieved requested medical records in a timely manner while maintaining confidentiality of protected health information
  • Maintained up-to-date knowledge of HIPAA regulations related to the protection of PHI
  • Scanned documents into electronic health record system utilizing scanning software

Lead Traveling Medical Assistant

Sentara Medical Group
Norfolk
09.2015 - 10.2018
  • Lead Medical Assistant providing coverage and training in Virginia and North Carolina for all Sentara Specialties
  • Trained new employees on proper clinical protocols and safety standards
  • Supported physicians in examinations, procedures, and diagnostic tests
  • Worked interdependently with other professionals to provide quality health care to patients

Pharmacy Technician

Eckerd Drugs
Norfolk
05.2004 - 01.2011
  • Enter new assignment instructions into the data base (EDAS)
  • Download prescription from the database
  • Preparing prescriptions for pharmacist
  • Input insurance information on spreadsheet
  • Verified insurance eligibility co-payments
  • Forward all necessary documents to insurance companies
  • Track request(s) for pre-authorization
  • Calculated all dosages for prescriptions
  • Organized stock and maintained inventory
  • Processed customer transactions
  • Communicated with doctors’ offices and insurance companies for patients’ insurance benefits
  • Processed insurance claims, including insurance prior authorizations
  • Maintained a clean environment
  • Knowledge of HIPPA and OSHA regulations
  • Assisted the pharmacist in daily operations
  • Trained new employees

Nurse Assistant

Kindred Healthcare
Norfolk
01.2000 - 01.2006
  • Nurse Assistant in Nursing Home taking care of elderly/disabled patients

Mail Clerk (Seasonal)

United States Postal Service
Norfolk
01.2000 - 01.2003
  • Mail Clerk processing mail, for United States Postal Service

Timeline

National Float Clinical Support

Quad Medical
09.2019 - Current

Medical Records Clerk/ Nurse Assistant

Holistic Home Health Care
11.2018 - 09.2019

Lead Traveling Medical Assistant

Sentara Medical Group
09.2015 - 10.2018

Pharmacy Technician

Eckerd Drugs
05.2004 - 01.2011

Nurse Assistant

Kindred Healthcare
01.2000 - 01.2006

Mail Clerk (Seasonal)

United States Postal Service
01.2000 - 01.2003

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Lakesia Owens