Summary
Overview
Work History
Education
Skills
Timeline
LaKesia Walker Sutton

LaKesia Walker Sutton

Fairview Heights,IL

Summary

Compassionate Patient Care Technician with extensive experience at Belleville Memorial Hospital, skilled in vital signs monitoring and patient advocacy. Enhanced patient satisfaction through attentive care and effective communication, contributing to a collaborative environment. Proven ability to streamline workflows and support nursing staff, ensuring timely interventions and high-quality care delivery.

Overview

32
32
years of professional experience

Work History

Patient Care Technician

Belleville Memorial Hospital
06.2017 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Certified Nursing Assistant

Eden Village
06.2017 - 12.2017
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.

Certified Nursing Assistant

Rosewood Nursing Home
03.2008 - 06.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Cashier

Burger King
05.1996 - 11.1999
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Mail Sorter

Zipp Mail
10.1993 - 12.1993
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.

Education

Certificate - Cna

Southern Illinois College , Belleville, IL
12.2011

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Infection control standards
  • Catheter care
  • Blood glucose monitoring
  • ADL support
  • Specimen collection
  • Feeding assistance
  • Patient positioning
  • Adaptable
  • Professional bedside manner
  • Patient services
  • Emergency response
  • Patient education
  • Mobility assistance
  • Clinical training
  • Emotional support
  • Medical equipment operation
  • Healthy meal preparation
  • Hospice and palliative care
  • Sterilization techniques
  • Active listening
  • Compassionate care
  • Acute care
  • End-of-life care
  • Safety protocols
  • Patient advocacy
  • Vitals documentation
  • Feeding assistance specialist
  • Basic nursing care
  • Patient hygiene management
  • Acute and rehabilitative care
  • Bed preparation
  • Body mechanics knowledge
  • Monitoring patient conditions
  • Patient assistance
  • Vital signs

Timeline

Patient Care Technician - Belleville Memorial Hospital
06.2017 - Current
Certified Nursing Assistant - Eden Village
06.2017 - 12.2017
Certified Nursing Assistant - Rosewood Nursing Home
03.2008 - 06.2017
Cashier - Burger King
05.1996 - 11.1999
Mail Sorter - Zipp Mail
10.1993 - 12.1993
Southern Illinois College - Certificate, Cna

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