Laketa Davis
Decatur
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Office Manager
309 Alcove/AH Inc
01.2020 - Current
- Reconcile vendor statements monthly
- Perform account reconciliations and maintain accurate records in the general ledger
- Maintain accurate financial records
- Oversee accounts payables, ensuring timely and accurate reporting
Assistant Store Manager/Key Carrier
Rose’s Department Store
12.2024 - 08.2025
- Cashier
- Provided excellent customer services
- Responsible for opening and closing of store as needed
- Responsible for supporting the Store Manager with all the operational functions
- Responsible for Softlines
- Ensured employees were assigned register and daily duties on the floor and stock room E
- Ensured truck was unlocked properly
Warranty Manager
Nest Homes/Nest Venture LLC
02.2018 - 10.2024
- Assist in the final Stages of construction
- Orient new home buyers to the function, maintenance, and performance of their new homes
- Manage customer service and warranty responsibilities on all new homes
- Worked closely with project managers to assign punch work for the warranty team
- Gather and assess information to make appropriate warranty determination
- Provided high level of customer services
- Developed training programs for warranty staff, enhancing service quality and efficiency.
- Analyzed warranty data to identify trends, driving improvements in product reliability.
- Collaborated with cross-functional teams to implement strategic initiatives reducing claim frequency.
- Managed vendor relationships, negotiating terms to optimize warranty service delivery.
- Implemented systems for tracking claims, streamlining workflows and increasing accountability.
- Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
- Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
- Provided exceptional technical support services, troubleshooting complex issues with minimal need for follow-up visits or additional repair work required under the manufacturer''s warranty coverage..
- Established strong relationships with suppliers to ensure timely delivery of replacement parts and smooth warranty transactions.
- Increased accuracy in warranty documentation by implementing standardized forms and protocols for claim submissions.
- Reduced warranty costs by implementing effective quality control measures and proactive maintenance strategies.
- Assist accounting with account payable
- Bank Reconciliation
- Reconciled vendor statements
- Printed weekly checks
- Reconciled American Express, Visa and Expense Reports
- Oversaw warranty claims process, ensuring timely resolution and customer satisfaction.
P/T Sales Associate
Ross Dress for Less
05.2016 - 02.2023
- Head Cashier
- MOD (Manager on Duty)
- Assist with processing freight
Assistance Controller/Accounting Manager
Holden Properties
04.2017 - 02.2018
- Prepared all month-end closing Statements
- Reconciled all bank accounts for each 7 entity
- Generated monthly and quarterly financial statements for executive review.
- Prepared and entered bill backs
- Responsible for all HR duties including interview and onboarding
- Posted incoming monthly rental payment
- Submitted lock-out reports by the 15th
- Entered and updated new tenants and move outs
- Scanned, entered and processed invoices and printed checks bi-weekly
- Responsible for the owner’s personal finances
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed payroll data entry and processing for 25 employees to comply with predetermined company guidelines.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
- Increased cash flow by diligently managing accounts receivable and implementing effective collection strategies.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.
Education
High School - General Studies
Avondale High School
Avondale Estate, GA01.1986
Skills
- Problem Solving
- Customer service
- Office management
- Organizational skills
- Data entry
- Administrative support
- Bookkeeping
- Account reconciliation
- Teamwork
- Problem-solving
- Multitasking and organization
- Excellent communication
Timeline
Assistant Store Manager/Key Carrier
Rose’s Department Store
12.2024 - 08.2025
Office Manager
309 Alcove/AH Inc
01.2020 - Current
Warranty Manager
Nest Homes/Nest Venture LLC
02.2018 - 10.2024
Assistance Controller/Accounting Manager
Holden Properties
04.2017 - 02.2018
P/T Sales Associate
Ross Dress for Less
05.2016 - 02.2023
High School - General Studies
Avondale High School