Hi, I’m
Laketa Jackson-Burts
Chandler,USA
Summary
Highly experienced management professional with a proven track record in leading budget oversight and human resources initiatives. Adept at driving operational improvements and fostering team collaboration. Demonstrates a strong commitment to professional growth, currently pursuing a Ph.D. in Business Strategy & Innovation. Excels in developing and implementing strategic plans to achieve organizational objectives.
Overview
16
years of professional experience
Work History
City of MesaMesa, AZ
Management Assistant II Budget/Data & Performance
10.2023 - Current
Job overview
- Primary point of contact for both departments.
- Manage budget preparation and oversight, ensuring alignment with departmental financial goals and strategic objectives.
- Coordinate the processing of human resources documentation, including hiring, promotion, and termination procedures.
- Coordinate performance measures with all areas of the department, and how they fit with the department's strategic plan.
- Oversee data analysis and reporting, maintaining accuracy in quarterly financial forecasts and reconciliations to inform management decision-making.
- Identify staffing needs, and manage the creation of job descriptions.
- Management of certificate applications, application tracking, coursework tracking (participant progress), scheduling, advertising, and survey creation.
- Review the budget to actual results regularly, identify, and resolve discrepancies and/or variances.
- Develop city council presentations, and legal public notices.
PCs For PeopleCleveland, OH
Administrative Coordinator - Innovations
04.2022 - 06.2023
Job overview
- Facilitated workforce development and strategic planning initiatives with the Chief Innovation Officer, enhancing organizational growth.
- Managed comprehensive databases, ensuring the accuracy of large data sets, and processed invoices, aligning with sales data for efficient revenue tracking.
- Administered billing and partner communications to adhere to monthly schedules, coordinated events within budgetary constraints, and maintained leadership team calendars and appointments.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Respond quickly to questions about our organization's services or programs from members of the public.
- Analyzed collected data from surveys and identified potential areas for improvement or growth in public engagement efforts.
- Assisted with grant writing efforts by researching available funding sources and preparing proposals.
- Tracked progress on various projects related to community engagement initiatives.
- Prepared reports on outcomes from community engagement initiatives as well as recommendations for future action items.
- Organized meetings with key stakeholders to discuss current initiatives and develop new ideas for collaboration.
Kiddie Kabs School TransportationCleveland, OH
Operator
11.2017 - 01.2022
Job overview
- Managed operations and business strategies to align with organizational goals, contributing to increased profitability and operational efficiency.
- Developed and maintained strategic partnerships, enhancing community engagement, and organizational visibility.
- Directed the full-cycle recruitment process, including interviewing and hiring, to fulfill organizational staffing requirements.
- Manage payroll
- Attract, develop, engage, and retain employees
- Managed a team of 20 employees.
- Negotiated contracts with vendors, suppliers, and customers.
- Developed business plans and strategies to grow small business.
- Studied business laws to comply with legal and administrative requirements.
- Developed and maintained an online presence through website management and social media.
- Participated in local community activities to promote the brand's visibility and reputation.
Cleveland Metropolitan School DistrictCleveland, OH
Executive Assistant, Human Resources
09.2016 - 10.2017
Job overview
- Provided comprehensive administrative support to executive staff, including project management, scheduling, and maintenance of records, ensuring efficiency in operations.
- Facilitated the planning and execution of leadership meetings and department events, while maintaining precise tracking of staff schedules and timekeeping records.
- Assist in the design and development of the HR system (Workday).
- Prepare and execute contracts, and handle departmental budget management. Inclusive of creating and submitting purchase orders and supplier contracts.
- Streamlined data tracking and reporting processes across multiple sources for enhanced decision-making in financial, legal, and administrative areas.
- Prepared reports on HR metrics for senior management review.
- Filed documents, delivered mail, and performed bookkeeping to facilitate the office operations of the HR department.
Cleveland ClinicCleveland, OH
Administrative Assistant Supervisor
07.2008 - 05.2016
Job overview
- Managed administrative functions for adult and pediatric epilepsy section heads and four department physicians, ensuring efficient secretarial support, and maintaining high standards of operational excellence.
- Supervised a team of administrative assistants, overseeing recruitment, training, performance evaluations, and the delegation of responsibilities, while also administering payroll and approving time-off requests.
- Facilitated policy development and implementation, contributing to departmental adherence, and the enhancement of quality measures.
- Coordinated logistics for meetings, travel, and on-call schedules, while handling comprehensive business services such as patient index integrity, insurance verification, and appointment management.
Education
Capella University
Ph.D. from Business Strategy & Innovations
01-2026
University of Phoenix
Graduate Certificate from Human Resource Management
06.2024
University of Phoenix
MBA from Business Administration
06.2019
Notre Dame College
Bachelor of Arts from Industrial Psychology
06.2016
Skills
- Budget Preparation and Oversight
- Team Leadership
- Human Resources Management
- Collaborative Communication
- Strategic Planning
- Database Management
- Program Management
- Community Engagement
- Organization/Brand Development
Volunteer Experience
- Troop Treasurer, Girl Scouts-Arizona Cactus Pine, 07/01/24, Present
- Committee Member, National Forum for Black Public Administrators, 03/01/24, Present
Timeline
Management Assistant II Budget/Data & Performance
City of Mesa
10.2023 - Current
Administrative Coordinator - Innovations
PCs For People
04.2022 - 06.2023
Operator
Kiddie Kabs School Transportation
11.2017 - 01.2022
Executive Assistant, Human Resources
Cleveland Metropolitan School District
09.2016 - 10.2017
Administrative Assistant Supervisor
Cleveland Clinic
07.2008 - 05.2016
Capella University
Ph.D. from Business Strategy & Innovations
University of Phoenix
Graduate Certificate from Human Resource Management
University of Phoenix
MBA from Business Administration
Notre Dame College
Bachelor of Arts from Industrial Psychology
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