Hi, I’m
Laketa Jackson-Burts
Chandler,USA
Summary
Results-oriented professional with extensive experience in budget management and performance oversight, skilled in human resources and program management. Proven ability to implement efficient processes, solve complex problems, and communicate effectively across teams. Currently pursuing a Ph.D. in Business Strategy & Innovation, demonstrating a strong commitment to continuous learning and professional development.
Overview
16
years of professional experience
Work History
City of MesaMesa, AZ
Management Assistant II Budget/Data & Performance
10.2023 - Current
Job overview
- Primary point of contact for both departments.
- Manage budget preparation and oversight, ensuring alignment with departmental financial goals and strategic objectives.
- Coordinate the processing of human resources documentation, including hiring, promotion, and termination procedures.
- Coordinate performance measures with all areas of the department, and how they fit with the department's strategic plan.
- Oversee data analysis and reporting, maintaining accuracy in quarterly financial forecasts and reconciliations to inform management decision-making.
- Identify staffing needs, and manage the creation of job descriptions.
- Management of certificate applications, application tracking, coursework tracking (participant progress), scheduling, advertising, and survey creation.
- Review the budget to actual results regularly, identify, and resolve discrepancies and/or variances.
- Develop city council presentations, and legal public notices.
PCs For PeopleCleveland, OH
Administrative Coordinator - Innovations
04.2022 - 06.2023
Job overview
- Facilitated workforce development and strategic planning initiatives with the Chief Innovation Officer, enhancing organizational growth.
- Managed comprehensive databases, ensuring the accuracy of large data sets, and processed invoices, aligning with sales data for efficient revenue tracking.
- Administered billing and partner communications to adhere to monthly schedules, coordinated events within budgetary constraints, and maintained leadership team calendars and appointments.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Respond quickly to questions about our organization's services or programs from members of the public.
- Analyzed collected data from surveys and identified potential areas for improvement or growth in public engagement efforts.
- Assisted with grant writing efforts by researching available funding sources and preparing proposals.
- Tracked progress on various projects related to community engagement initiatives.
- Prepared reports on outcomes from community engagement initiatives as well as recommendations for future action items.
- Organized meetings with key stakeholders to discuss current initiatives and develop new ideas for collaboration.
Kiddie Kabs School TransportationCleveland, OH
Operator
11.2017 - 01.2022
Job overview
- Managed operations and business strategies to align with organizational goals, contributing to increased profitability and operational efficiency.
- Developed and maintained strategic partnerships, enhancing community engagement, and organizational visibility.
- Directed the full-cycle recruitment process, including interviewing and hiring, to fulfill organizational staffing requirements.
- Manage payroll
- Attract, develop, engage, and retain employees
- Managed a team of 20 employees.
- Negotiated contracts with vendors, suppliers, and customers.
- Developed business plans and strategies to grow small business.
- Studied business laws to comply with legal and administrative requirements.
- Developed and maintained an online presence through website management and social media.
- Participated in local community activities to promote the brand's visibility and reputation.
Cleveland Metropolitan School DistrictCleveland, OH
Executive Assistant, Human Resources
09.2016 - 10.2017
Job overview
- Provided comprehensive administrative support to executive staff, including project management, scheduling, and maintenance of records, ensuring efficiency in operations.
- Facilitated the planning and execution of leadership meetings and department events, while maintaining precise tracking of staff schedules and timekeeping records.
- Assist in the design and development of the HR system (Workday).
- Prepare and execute contracts, and handle departmental budget management. Inclusive of creating and submitting purchase orders and supplier contracts.
- Streamlined data tracking and reporting processes across multiple sources for enhanced decision-making in financial, legal, and administrative areas.
- Prepared reports on HR metrics for senior management review.
- Filed documents, delivered mail, and performed bookkeeping to facilitate the office operations of the HR department.
Cleveland ClinicCleveland, OH
Administrative Assistant Supervisor
07.2008 - 05.2016
Job overview
- Managed administrative functions for adult and pediatric epilepsy section heads and four department physicians, ensuring efficient secretarial support, and maintaining high standards of operational excellence.
- Supervised a team of administrative assistants, overseeing recruitment, training, performance evaluations, and the delegation of responsibilities, while also administering payroll and approving time-off requests.
- Facilitated policy development and implementation, contributing to departmental adherence, and the enhancement of quality measures.
- Coordinated logistics for meetings, travel, and on-call schedules, while handling comprehensive business services such as patient index integrity, insurance verification, and appointment management.
Education
Capella University
Ph.D. from Business Strategy & Innovations
01-2026
University of Phoenix
Graduate Certificate from Human Resource Management
06.2024
University of Phoenix
MBA from Business Administration
06.2019
Notre Dame College
Bachelor of Arts from Industrial Psychology
06.2016
Skills
- Budget Preparation and Oversight
- Managing Employees
- Human Resources Management
- Performance Measures Coordination
- Strategic Planning
- Database Management
- Program Management
- Community Engagement
- Brand development strategy
Volunteer Experience
- Troop Treasurer, Girl Scouts-Arizona Cactus Pine, 07/01/24, Present
- Committee Member, National Forum for Black Public Administrators, 03/01/24, Present
Timeline
Management Assistant II Budget/Data & Performance
City of Mesa
10.2023 - Current
Administrative Coordinator - Innovations
PCs For People
04.2022 - 06.2023
Operator
Kiddie Kabs School Transportation
11.2017 - 01.2022
Executive Assistant, Human Resources
Cleveland Metropolitan School District
09.2016 - 10.2017
Administrative Assistant Supervisor
Cleveland Clinic
07.2008 - 05.2016
Capella University
Ph.D. from Business Strategy & Innovations
University of Phoenix
Graduate Certificate from Human Resource Management
University of Phoenix
MBA from Business Administration
Notre Dame College
Bachelor of Arts from Industrial Psychology
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