Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laketa Mack

Midfield,AL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

General Warehouse Associate

Home Depot Distribution Center
04.2022 - 03.2023
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets, and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Consistently lifted materials weighing as much as 50 pounds.

Logistics Associate

Mobis
01.2022 - 04.2022
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Completed 2 physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Case Builder

Southern Case Arts
09.2021 - 01.2022
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Coordinated paperwork and inspections required for each type of building to keep workflows running smoothly and to avoid backlog.
  • Met with designers and engineers to address conflicts and reach appropriate solutions.

Assistant Store Manager

JACK'S FAMILY RESTAURANTS INC.
07.2016 - 04.2021
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Equipment Operator/material Handler

Lear Corporation
02.2019 - 09.2019
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Maintained and cleaned equipment after each job and inspected.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.

Warehouse Associate

MBUSI
04.2019 - 07.2019
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Patient Care Representative

Uab Medical West
05.2018 - 10.2018
  • Reviewed each step of patient care and made proactive adjustments to avert issues.
  • Screened patients for financial assistance and aided in preparing required funding documents.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Upheld confidentiality requirements and regulatory compliance guidelines.

Hospital Equipment Cleaner

Hygia Healthcare
09.2017 - 05.2018
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of ecg's.

Line Cook

Jason's Deli
04.2016 - 08.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Cashier

Walmart
09.2015 - 04.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Warehouse Associate

BLG Logistics
05.2015 - 09.2015
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Cashier/Trainer

Taco Bell
10.2013 - 05.2015
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.

Front Desk Receptionist Volunteer

Fairfield Nursing And Rehabilitation
08.2010 - 05.2013
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Maintained files and records of patients manually and electronically.
  • Completed In-Room activities with elderly clients.

Education

License - Cosmetology

Aveda Institute Birmingham
Birmingham, AL
03.2024

High School Diploma -

Bessemer City High School
Bessemer
05.2015

Skills

  • Assembly and Production
  • Wrapping and Boxing
  • Vendor Relationships
  • Material Safety Data Sheet
  • Ability to effectively lead team with supervisory role
  • Problem-Solving Strengths
  • Business Growth and Retention
  • Network Development
  • Staff Training

Timeline

General Warehouse Associate

Home Depot Distribution Center
04.2022 - 03.2023

Logistics Associate

Mobis
01.2022 - 04.2022

Case Builder

Southern Case Arts
09.2021 - 01.2022

Warehouse Associate

MBUSI
04.2019 - 07.2019

Equipment Operator/material Handler

Lear Corporation
02.2019 - 09.2019

Patient Care Representative

Uab Medical West
05.2018 - 10.2018

Hospital Equipment Cleaner

Hygia Healthcare
09.2017 - 05.2018

Assistant Store Manager

JACK'S FAMILY RESTAURANTS INC.
07.2016 - 04.2021

Line Cook

Jason's Deli
04.2016 - 08.2016

Cashier

Walmart
09.2015 - 04.2016

Warehouse Associate

BLG Logistics
05.2015 - 09.2015

Cashier/Trainer

Taco Bell
10.2013 - 05.2015

Front Desk Receptionist Volunteer

Fairfield Nursing And Rehabilitation
08.2010 - 05.2013

License - Cosmetology

Aveda Institute Birmingham

High School Diploma -

Bessemer City High School

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