Laketa Starks
Columbus,OH
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP, SAP and word processing software.
Overview
3
3
years of professional experience
Work History
Shipping and Receiving Clerk Lead
Keurig Dr Pepper, Inc.
06.2022 - Current
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking BOL.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Reviewed order data to verify transactions and shipping dates.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
General Manager of Food Service
McDonalds
03.2021 - 06.2022
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Maximized quality assurance by completing frequent line checks.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Reviewed and approved employee schedules and timesheets.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of more than 20 team members.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Tracked food production levels, meal counts, and supply costs.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Associate of Applied Science - Warehousing And Inventory Management
Franklin University
Columbus, OH06.2026
GED -
Job Corps Detroit
Detroit, MI06.1999
Skills
- Records Management
- Safety Procedures
- Self-Motivated and Independent
- Workflow Planning
- Inventory Management
- Shipment planning
- Inspection and Quality Control
- Handheld Scanners
- Storage and Supply Management
- Punctual and Reliable
- Shipping and receiving
- Load Planning
- Problem-Solving
Timeline
Shipping and Receiving Clerk Lead
Keurig Dr Pepper, Inc.
06.2022 - Current
General Manager of Food Service
McDonalds
03.2021 - 06.2022
Associate of Applied Science - Warehousing And Inventory Management
Franklin University
GED -
Job Corps Detroit