Summary
Overview
Work History
Education
Skills
Military Service
Languages
References
Timeline
Generic

Lakethia Davis

Humble,TX

Summary

Accomplished Logistician and Operations Manager with over 20 years of experience in diverse settings, including military, corporate, and warehouse environments. Demonstrates exceptional leadership in managing teams, optimizing operations, and enhancing efficiency. Proficient in strategic planning, supply chain management, and safety regulation adherence. Adept at training personnel and implementing effective operational procedures to meet and exceed organizational objectives.

Overview

30
30
years of professional experience

Work History

Operations Manager

Amazon
03.2021 - Current
  • Developed and implemented operational procedures for meeting quality standards.
  • Monitored and optimized processes to enhance efficiency.
  • Maximized team productivity by providing valuable insights and resources to enhance operational efficiency.
  • Maintained a hazard-free workplace environment through strict adherence to safety protocols
  • Identified production performance trend by analyzing daily reports.
  • Produced detailed performance evaluations for individual departments within operations.
  • Directed and facilitated cross-functional teams in resolving process issues during product launches.
  • Developed key performance indicators to assess operational processes.
  • Implemented disciplinary actions when required to maintain high performance standards in the workforce.
  • Engaged in strategic planning initiatives with the management team.
  • Maintained high-quality work output while overseeing employee workflow on a daily basis, achieving maximized efficiency for the organization.
  • Conducted assessments to identify employee development requirements and offered guidance on goal achievement.
  • Recruited, hired and trained crew members on project application, customer relations,and service standards.

Office Manager

HRB Green Resources, LLC
Houston, TX
12.2016 - 04.2017
  • Oversaw employees and coordinated work schedules while assigning duties efficiently.
  • Managed and organized filing system for records, correspondence, and other documents.
  • Ensured sufficient stock availability by regularly ordering essential supplies and equipment.
  • Prepared reports and presentations as part of administrative support provided to management team.
  • Handled incoming communications, including phone calls, emails, mail, and courier services.
  • Resolved customer inquiries promptly and upheld positive client relationships
  • Demonstrated strong front desk management skills by overseeing visitor reception and providing guidance on queries and staff directions.
  • Organized company events such as holiday parties and team building activities.
  • Maintained adherence to employment law regulations.
  • Examined documents and data to address inquiries promptly.
  • Successfully managed scheduling to ensure timely allocation of resources and calendars.
  • Implemented and maintained company protocols to support seamless daily operations.
  • Coordinated office activities and operations, ensuring efficiency and compliance with company policies.
  • Elevated the level of customer satisfaction by promptly addressing and resolving client and case issues.

Logistics Management

United States Navy
01.1995 - 01.2015
  • Tracked progress towards logistics management goals and objectives.
  • Played a key role in augmenting logistics management and supply chain optimization by participating in special projects.
  • Utilized daily review of listings to manage and conduct bi-weekly inventories, leading to the identification and resolution of shortages promptly; achieved 100% accountability with zero losses.
  • Managed a team of 14 individuals, overseeing the provision of logistical support, guidance, training, and customer service to a group of over 1000 Selected Reservists. Resulted in achieving an impressive 95% accountability during the triennial inspection.
  • Managed a $12K annual operational budget for ROTC Hampton Roads, VA.
  • Oversaw the management of tuition, textbook, facility/utility rental & maintenance, uniform distribution as well as postal contracts valued at $1.5m; led to an impressive cutback of $8k in OPTAR expenditure.
  • Managed a $1.8M budget while adhering to financial constraints, facilitating the provision of crucial training to over 25,000 students, resulting in improved training and resource access for more than 11,000 graduating students
  • Created standardized procedures for supply chain activities such as sourcing, order processing and logistics management
  • Collaborated with colleagues to enhance logistics management and streamline delivery coordination.
  • Provided staff with valuable instruction on best practices in logistics management and safety regulations.
  • Identified opportunities for ongoing improvement in logistics management policies and procedures through thorough review.
  • Coordinated site selection, managed logistics and created annual student performance programs
  • Oversaw administrative duties for scheduling, budgeting, and logistics.
  • Conducted international logistics management training sessions for staff members.
  • Trained staff on effective logistics management practices.
  • Efficiently handled logistics responsibilities such as organizing supply orders, reserving venues, and coordinating catering services.
  • Facilitated the orientation of incoming employees through comprehensive training modules centered around the guidelines for logistics management.
  • Implemented strategies resulting in increased productivity and cost savings.
  • Supported event planning activities including budgeting, vendor selection, and logistics management.
  • Actively participated in management meetings to discuss updates on current projects and initiatives.
  • Conducted warehouse management training sessions for logistics personnel.
  • Oversaw various aspects of logistics operations including shipping, receiving, warehouse management, inventory control, and transportation services.
  • Held routine senior management meetings to evaluate progress towards goals and objectives.

Education

Bachelor of Science - Business Management

Brookline College - Phoenix
Phoenix, AZ
11-2017

AA - Business Management

American InterContinental University
01.2005

Medical Insurance Billing and Coding Certification -

Everest Institute

Skills

  • Team Management
  • Effective Team Organization
  • Organized Scheduling Management
  • Database Evaluation Skills
  • Bills of Lading Compliance
  • Strong Verbal Skills
  • Risk Assessment
  • Inventory Control Management
  • Personnel Management
  • Efficient Material Handling
  • Inventory Management
  • Customer Engagement
  • Preventive Maintenance Coordination
  • Safety Regulation Adherence
  • New Hire Integration
  • Effective Communication Strategies
  • Supply Chain Procurement
  • Strategic Negotiation Skills
  • Organizational Leadership Skills
  • Task Delegation
  • Microsoft Office expertise
  • Workforce Engagement

Military Service

Honorable Discharge

Languages

English
Full Professional

References

References available upon request.

Timeline

Operations Manager

Amazon
03.2021 - Current

Office Manager

HRB Green Resources, LLC
12.2016 - 04.2017

Logistics Management

United States Navy
01.1995 - 01.2015

Bachelor of Science - Business Management

Brookline College - Phoenix

AA - Business Management

American InterContinental University

Medical Insurance Billing and Coding Certification -

Everest Institute

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Lakethia Davis