Summary
Overview
Work History
Education
Skills
Timeline
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Lakethia Wilson

Biloxi,MS

Summary

Assistant manager who consistently meets and exceeds sales targets. Reliable team player and strong communicator. Retail Sales Associate with more than 4 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Family Dollar Store
Diberville, MS
02.2011 - Current
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Scanned in vendors.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Followed up with numerous customers each week to verify that they were satisfied with purchases.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Cashier

Krispy Kreme
Ocean Springs, MS
09.2012 - 12.2012
  • Operated a cash register for cash, check and credit card transactions.
  • Cleaned and organized the store, including the checkout desk and displays.

Food Service Worker

Chartwells
Biloxi, MS
01.2006 - 08.2010
  • Stocked shelves and refrigerators.
  • Maintained a clean and organized cafeteria.
  • Prepared and served food.

Education

High School Diploma - undefined

Biloxi High School
Biloxi, MS
2006

Skills

  • Fast Learner
  • Highly dependable
  • Customer-oriented
  • Computer literate
  • Skilled problem solver
  • Motivated team player
  • Active listening skills
  • Consistently meets sales goals
  • Retail sales
  • POS systems knowledge
  • Merchandising
  • Stocking

Timeline

Cashier

Krispy Kreme
09.2012 - 12.2012

Assistant Manager

Family Dollar Store
02.2011 - Current

Food Service Worker

Chartwells
01.2006 - 08.2010

High School Diploma - undefined

Biloxi High School