Laketsha Dantzler
Eastover,SC
Summary
Employee- focused professional with 15+ years leading teams, resolving workplace conflicts, and ensuring regulatory compliance in healthcare and service settings. Experienced in employee ,relations, training & development, scheduling, policy enforcement, and confidential records management. MS Public Administration+ MS Human Resource Management in progress, expected in 2026.+BS Health Science .
Overview
1
1
Certificate
24
24
years of professional experience
Work History
Nursing Assistant
VA Medical Center Dorn
Columbia, SC
05.2023 - Current
- Assessed patient vitals to ensure health and safety standards were met such as temperature, blood pressure, and blood sugar levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted patients with daily activities to enhance their comfort and well-being effectively manage routine bathing, grooming, and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Tracked and communicated critical patient information to healthcare staff, enhancing treatment planning and care delivery.
- Examined patients for symptoms requiring medical attention, identifying issues like bruises or open wounds for prompt care.
Ace Extender Medical Assistant
Prisma Health Baptist Parkridge Hospital
Irmo, SC
02.2014 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Facilitated prescription processing by communicating with pharmacies through phone calls and faxing documents. to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Monitored medical supply levels and submitted replenishment orders to ensure uninterrupted availability.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed EKG assessments to monitor and evaluate patients' cardiac activity. and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients, alleviating anxieties and fostering cooperation during treatment.
- Trained new staff on procedures and policies, enhancing team competency and service delivery.
House Manager
Mentor Network
02.2002 - 06.2009
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents in meal preparation and chore management, providing feedback to enhance skills and independence.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
- Investigated and resolved customer complaints to establish trust and increase satisfaction.
- Managed all intake and discharge paperwork and procedures for residents.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Investigated and resolved resident complaints to build trust and improve overall satisfaction.
- Developed and managed housekeeping budget to align expenditures with operational needs.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
Education
Master Of Applied Science - Public Administration
South University
Columbia, SC06-2021
Bachelor Of Applied Science - Business Administration
South University
Columbia, SC05-2019
Associate Of Applied Science - Medical Assistant
ECPI University
Columbia, SC06-2011
Master of Science - Human Resources Management
Strayer University
Columbia, SC12-2026
Skills
- Patient safety
- Quality control
- Grooming assistance
- Community engagement
- Patient-Focused Care
- Emotional support
- Collecting Specimens
- Medical Recordkeeping
- Patient Data Management
- Record tracking
- Medical records oversight
- Quality assurance
- Basic life support
- Patient support
- Terminology knowledge
- Recordkeeping
- Interdisciplinary communication
- Patient relations
- Case management
- Cultural history
- Computer Literacy
- Cultural Competence
- Community Activities
Certification
- BLS - Basic Life Support
- [SHRIM Certification ] Training - 2026
Languages
English
Full Professional
Timeline
Nursing Assistant
VA Medical Center Dorn
05.2023 - Current
Ace Extender Medical Assistant
Prisma Health Baptist Parkridge Hospital
02.2014 - 05.2023
House Manager
Mentor Network
02.2002 - 06.2009
Bachelor Of Applied Science - Business Administration
South University
Associate Of Applied Science - Medical Assistant
ECPI University
Master Of Applied Science - Public Administration
South University
Master of Science - Human Resources Management
Strayer University