Summary
Overview
Work History
Education
Skills
Timeline
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Lakeva Thomas

Grand Haven

Summary

Manufacturing professional with a strong foundation in production and assembly, ensuring efficient workflow and maintaining high product quality. Highly regarded for reliability, adaptability, and effective teamwork in dynamic environments. Knowledgeable lawn and garden associate with background in lawn and garden. Proven ability to assist customers in product selection and maintain attractive store displays. Demonstrates exceptional customer service and inventory management skills. Experienced in managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Maintains high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.

Overview

19
19
years of professional experience

Work History

Dietary Aide

Resthaven
01.2025 - Current
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Provided exceptional customer service to residents and their families, addressing concerns and answering questions about dietary guidelines and restrictions.

Lawn & Gardening Associate

Home Depot
06.2024 - 07.2024
  • Providing great customer service while assisting customers with their gardening needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Quality Assurance Specialist

MillerKnoll
04.2023 - Current


  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.

Facilitator

Miller Knoll
08.2021 - Current
  • Problem solves operator struggles to help maintain safety, quality, productivity and cost requirements in improvement.
  • Identified areas in need of improvement and implemented solutions.

Material Handler

Herman Miller
10.2019 - 08.2021

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  • Located materials and supplies by pulling and verifying items on production orders.
  • Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
  • Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
  • Loaded trucks with outgoing shipments, adhering to weight restrictions and proper stacking methods to minimize risk of damage during transit.
  • Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.

Facilitator

Herman Miller
02.2017 - Current
  • Problem solves operator struggles to help maintain safety, quality, productivity and cost requirements in improvement.
  • Identified areas in need of improvement and implemented solutions.

Material Hanger

Herman Miller
06.2008 - 10.2014
  • Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
  • Loaded and unloaded parts from conveyor line using proper methods and ensuring quality paint finish.
  • Contributed to team success by assisting coworkers with tasks when necessary.
  • Assisted in training new employees on proper procedures and best practices within the workplace.

Manufacturing Associate

Herman Miller
10.2006 - Current


  • Made sure that products were produced on time and are of good quality.
  • Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
  • Assembled products to meet production requirements and daily established quotas.

Education

High School Diploma -

Ravenna High School
01.1999

Skills

  • Assembly line experience
  • Adaptable learner
  • Employee training
  • Material handling
  • Serving and delivery support
  • Order fulfillment
  • Dining room service
  • Decision-making

Timeline

Dietary Aide

Resthaven
01.2025 - Current

Lawn & Gardening Associate

Home Depot
06.2024 - 07.2024

Quality Assurance Specialist

MillerKnoll
04.2023 - Current

Facilitator

Miller Knoll
08.2021 - Current

Material Handler

Herman Miller
10.2019 - 08.2021

Facilitator

Herman Miller
02.2017 - Current

Material Hanger

Herman Miller
06.2008 - 10.2014

Manufacturing Associate

Herman Miller
10.2006 - Current

High School Diploma -

Ravenna High School
Lakeva Thomas