Lakey T. Orbert
Greensboro,NC
Summary
Driven Quality Engineer with a proven track record at Honda Aircraft Company, enhancing process efficiency and team performance. Excelled in corrective action coordination and quality assurance processes, achieving significant improvements in quality documentation accuracy. Skilled in training and mentoring, demonstrating exceptional policy adherence and leadership abilities.
Overview
29
29
years of professional experience
Work History
Crowd Control Supervisor
Oak View Group/ City of Greensboro
Greensboro, NC
10.2023 - Current
- Supervise Event Day Security Staff
- Coordinate team member post assignments
- Enforce policies, procedures, and standards for team members and guests
- Facilitate employee pre- and post-briefing
- Manage team member breaks
- Manage team members pre-, during, and post-event
- Manage team members and/or guests during emergency events
- Proactively welcome guests and assist with questions and requests
- Provide critical and positive feedback through coaching sessions to team members and leadership
- Respond to and/or escalate guest complaints, concerns, and compliments
- Setup and utilize security screening devices
- Maintain order and ensure crowd safety
- Understand, retain, and adhere to safety protocols and procedures
- Understand, retain, and provide event information to guests and team members
- Other organizational and administrative duties as determined by management
- Identify opportunities to create memorable experiences for team members and guests
Quality Engineer
Honda Aircraft Company
Greensboro, NC
05.2013 - Current
- Initiate, track, and manage Corrective Actions for Process Improvement
- Initiate, submit, and process Internal and Supplier Quality Notifications
- Collect and analyze rejection data for corrective action
- Provide trend analysis of discrepancy data
- Maintain QA discrepancy database
- Reviewing quality specifications and technical design documents to provide timely and meaningful feedback
- Interface with manufacturing, engineering, quality and vendor personnel
- Review and approve all disposition discrepancies for adequacy to correct discrepant condition
- Provide training to Honda Aircraft Company and vendor personnel on the processing of discrepancies
- Ensure compliance to procedures associated with discrepancy management
- Conduct procedure audits
- Performs other duties as assigned
- Member of HACI Safety Committee
Manufacturing Team Leader III/Assembly Operator
TE Connectivity
Greensboro, NC
05.2009 - 05.2013
- Manage / monitor attendance sheet for accuracy to ensure adequate staffing of processes
- Schedule vacation / personal time off and work to resolve interpersonal conflicts
- Provide training to all shift personnel regarding standard operating procedures and processing techniques
- Gives direction to assembly personnel i.e
- Expedites, changes in schedule
- Works with in-plant scheduler providing input relative to equipment capabilities
- Monitors shift performance and makes changes as necessary to achieve goals and objectives
- Conducted Layered Process Audits to ensure policies and procedures were being followed
- Conducts daily GO meetings
- Conduct Process Audits on NMR’s (Nonconforming Material Report) on defective materials including product returns from customer (referred to as Returned Material Authorization) or a Supplemental NMR for defective materials received from internal or external supplier and may update systems as required
- Works closely with QE’s and / or Supervisors to provide cause and corrective action to NMR’s
- Continually improve safety record by addressing both physical safety issues and employee safety attitudes
- Conducts monthly safety meetings for the assembly department
- Employee Online Safety Trainer for Assembly
- New Employee / Temporary Orientation for Assembly
- Run weekly and monthly Earned Hour and Productivity Index reports for assembly department
Operations Associate Assembly III
Amp Inc/Tyco Electronics
Greensboro, NC
05.1998 - 05.2009
- Responsible for troubleshooting and operating performance of high-speed automatic assembly machines making equipment repairs, systems adjustments to vision systems, pneumatics, hydraulics, and mechanical features of automatic assembly equipment
- Troubleshoot and make complex adjustments and repairs
- This would include major adjustments and changeovers, replacing sensors, punches, dies and adjusting housing feed
- Operate assigned automated assembly machines, stock components, identify and re-set machine faults, clear jams, restart production, remove and package finished product
- Perform changeovers and setups including tooling adjustment, pin out, keying features and feed adjustment
- Perform quality checks per the quality inspection process (QIP)
- Document specified measurements per print at required intervals using, height indicator, ram optic, gages as well as completing visual checks under a microscope
- Troubleshoot and make adjustments and minor repairs to assembly equipment, including machine feed and sensors
- Complete traceability log, repair log, pro job ticket and scrap form
- Report completed production
- Train other employees on changeovers and adjustments
Stamping Operator III
Amp Incorporated
Greensboro, NC
08.1995 - 04.1998
- Responsible for set-up and operation and minor troubleshooting and repairs of high-speed stamping presses
- Setup of stamping dies and presses
- Loads die into press
- Adjust stroke, ram, feed and release
- Pull modules, check thickness, re-install and thread die
- Setup and adjust operate auxiliary equipment (i.e., reeler, vision system)
- Initiate press start up and make necessary adjustments
- Perform quality checks per the Quality Inspection Plan (QIP)
- This would include visual inspections and associated measurements per print and at required intervals using comparator, ram optic, toolmakers scope, and assorted gauges, etc
- Operate stamping press as required, including thread up and adjust feed, assemble reels (plastic and cardboard), load empty reels on reeler, label completed reels and take off reeler and place on reel cart
- Monitor vision system
- Check and keep lube filled
- Documentation during shift including IPCS, trace, documenting repair log during shift, fill out pro job ticket and scrap form and report production in HP system
- 5S – Housekeeping and organization
- Remove scrap and change scrap pan as required
- Empty trash
- Troubleshoot and make minor repairs to stamping process
Education
Fundamentals of Supervision and Management Certificate -
GTCC
Jamestown, NC01.2009
Business Administration Certificate II -
GTCC
Jamestown, NC01.2003
Machinist Technology Degree -
Alamance Community College
Graham, NC01.1995
H.S. Diploma -
Walter M. Williams High School
Burlington, NC01.1987
Skills
- Quality Assurance Processes
- Non-conforming material reports
- Quality documentation
- Corrective Action Coordination
- Training and mentoring
- Process improvement
- Policy Adherence
- Customer service
- Processes and procedures
- Conflict resolution
Other Education Training Work-related Experiences
- Crowd Control Supervisor, Show Pros Entertainment Services Greensboro Region, Charlotte, NC, 04/01/19-Present
- Quality Control Inspector/ Team Leader, Engineered Controls International Inc., 07/01/93-08/31/95
- 8-D Problem Solving, 01/01/10
- Innovation for Results, 01/01/11
- Quality Management System (QMS): Introduction, 01/01/12
- Performance Management: Introduction, 01/01/12
- Career Readiness Certification, Silver, 01/01/13
- SAP
References
Available upon request
Timeline
Crowd Control Supervisor
Oak View Group/ City of Greensboro
10.2023 - Current
Quality Engineer
Honda Aircraft Company
05.2013 - Current
Manufacturing Team Leader III/Assembly Operator
TE Connectivity
05.2009 - 05.2013
Operations Associate Assembly III
Amp Inc/Tyco Electronics
05.1998 - 05.2009
Stamping Operator III
Amp Incorporated
08.1995 - 04.1998
Fundamentals of Supervision and Management Certificate -
GTCC
Business Administration Certificate II -
GTCC
Machinist Technology Degree -
Alamance Community College
H.S. Diploma -
Walter M. Williams High School
Similar Profiles
Donovan WithersDonovan Withers
Box Office Ticket Seller at Oak View Group/ City of GreensboroBox Office Ticket Seller at Oak View Group/ City of Greensboro
Priscilla EncinasPriscilla Encinas
Guest Experience Representative at Oak View GroupGuest Experience Representative at Oak View Group
Benjamin GonzalezBenjamin Gonzalez
Transportation Intern at Oak View GroupTransportation Intern at Oak View Group