Lakeya Hill
Kinks Contour
HOMESTEAD,FL
2027
years of professional experience
Knowledgeable real estate law with background in lease consulting, specializing in lease negotiations and tenant relations. Successfully navigated complex lease agreements and resolved disputes, contributing to tenant satisfaction and retention. Demonstrated proficiency in contract analysis and market research, ensuring optimal lease terms for clients.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Proficient in communication and problem-solving, with a diverse background in hairstyling, property management, and healthcare. Recognized for reliability and effective multitasking, ready to leverage skills to streamline processes and elevate client experiences.
Work History
Hairstylist
- Executed a variety of hairstyling techniques, including cutting, coloring, and texturizing.
- Provided personalized consultations to assess client needs and preferences.
- Developed strong relationships with clients to ensure repeat business and referrals.
- Maintained cleanliness and organization of workstations for optimal efficiency.
- networking.
- striving in a very compact industry
Property Management Assistant
3 Years- Coordinated property maintenance requests, ensuring timely responses from vendors.
- Assisted with tenant inquiries and resolved issues promptly to enhance satisfaction.
- Conducted property inspections, identifying maintenance needs and reporting findings accurately.
- Supported lease administration tasks, including document preparation and record management.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Assisted in preparing comprehensive financial reports for owner review, ensuring transparency in property performance metrics.
Phlebotomist
3 Years 3 Months- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records and sample logs to support efficient laboratory operations.
- Assisted in training new staff on phlebotomy protocols and best practices for sample collection.
- Implemented infection control measures to uphold compliance with health regulations and standards.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- make sure i mix the blood before they get to the labs so the labs won't take long
- any specimen that has to be cool must go in cooler until i can take then to the lab must be labeled
- urine must be labeled must be room temperature.
- home visits need to be done in a 20-30 min time frame
- i must take every causation their is to make sure im safe when entering a patience home.
- take note of everything
- always notify someone when i arrive at the clients home
Call Center Representative
1 Year 10 Months- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Utilized CRM systems to document interactions and maintain accurate customer records.
- Collaborated with team members to ensure timely resolution of escalated customer concerns.
- Adapted quickly to new technologies and procedures, enhancing overall team performance.
- had to be very observant
- very detail oriented
- casual clothing
- strong minded
Phlebotomist
6 Months- Streamlined sample processing procedures, reducing turnaround time for laboratory analysis.
- Coordinated with healthcare professionals to deliver timely results for patient care decisions.
- Provided exceptional patient service by addressing concerns and explaining procedures clearly.
- Monitored inventory of supplies, ensuring availability of essential materials for phlebotomy tasks.
- Centrifuged blood samples according to clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Collected, labeled, and processed blood samples for a variety of tests, ensuring accuracy and timely delivery to the laboratory.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Handled insurance verification tasks using quest verification system to validate patient insurance information so that the payment is processed.
Wendy's Crew Member
2 Years 6 Months- Provided excellent customer service by accurately taking and processing orders.
- Collaborated with team members to ensure timely food preparation during peak hours.
- Operated kitchen equipment efficiently, including fryers, grills, and cash registers.
- Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
- have very fast thinking
- be prepare to run the restaurant when others no show no call
- make sure its enough inventory to run the store for the entire day
- Assisted in training new crew members on operational procedures and customer service best practices.
Sales Associate
1 Year 4 Months- Assisted customers in product selection, enhancing shopping experience and promoting brand loyalty.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
- Maintained organized merchandise displays, ensuring optimal presentation and accessibility for customers.
- Collaborated with team members to restock shelves promptly, minimizing inventory shortages and improving service speed.
- casual clothing
- make sure the back was stocked for the next day to put new clothes on the aisle
- color coordinate the labels so that i make sure i put them in the right department when it time for the items to go on the floor
- put the go back, back for for my shifts ends
Front Desk Receptionist
12 Years 11 Months- Greeted and assisted visitors, ensuring positive first impressions and smooth reception processes.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for staff, optimizing time management and resource allocation.
- Processed incoming and outgoing mail, ensuring timely distribution of correspondence and packages.
- Maintained organized front desk area, enhancing overall office appearance and functionality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Education
High School Diploma
High School Diploma
High School Diploma
High School Diploma
Skills
Property management
Negotiation expertise
Portfolio management
Legal compliance
Excellent communication
Reliability
Critical thinking
Multitasking
Attention to detail
Time management
Problem-solving
Teamwork
Resident assistance
Corporate policies and procedures
Sales and marketing aptitude
Property amenities
Unit maintenance
Fair housing compliance
Telephone inquiry management
Collection actions
Real estate law
Lead generation
Lead conversion
Local market conditions
Competitive research
Reporting and correspondence
Database management
Administrative oversight
Account management
Application verification
Prospecting assistance
Application management
Background checks
Administrative support
Lease writing
Property tours
Record keeping
Background check process
File management
Lease oversight
Team building
Community engagement
Property maintenance
Leasing and sales
Flexible schedule
Phone and email etiquette
Cash handling
Lease renewals
Lease agreements
Lease administration
Timeline
Property Management Assistant
Jenkins Properties Management
10.2017 - 10.2020Read More
Phlebotomist
Speedy Labs
05.2017 - 08.2020Read More
Call Center Representative
Sykes Enterprises, Incorporated
03.2017 - 01.2019Read More
Phlebotomist
Quest Diagnostics
02.2017 - 08.2017Read More
Sales Associate
TJ Max
02.2014 - 06.2015Read More
Wendy's Crew Member
Wendys Restaurant
01.2014 - 07.2016Read More
Front Desk Receptionist
Worn Again
09.2013 - 2014Read More
Hairstylist
Kinks Contour
2026 - CurrentRead More
The Society of Real Estate
High School Diploma
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Spoto High
High School Diploma
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Paul Mitchell The School
High School Diploma
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Labs On The Go
High School Diploma
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