Adept at complaint resolution and money handling, I excelled as a Customer Service Representative at Faulkner Collision, enhancing customer satisfaction through efficient process improvements. My proactive approach and ability to swiftly address and resolve inquiries, coupled with a knack for fostering positive client relations, significantly contributed to operational excellence.
Scanning incoming prescriptions from outside customers. Processing payments for prescriptions.
Answering incoming calls from customers requesting information about their drive license and registration for their vehicles.
Answering incoming calls for a skincare company. Taking payments for all products purchased.
Worked throughout the department assisting in different areas.
Assisting customers at the public counter renewing and issuing registration cards and plates.
Transferring out of state titles into PA.
Processing applications for new inspection stations in PA.