LAKEYA MAYNARD

• Responded to customer requests for products, services, and company information.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Investigated and resolved customer inquiries and complaints quickly.
• Exhibited high energy and professionalism when dealing with clients and staff.

Scanning incoming prescriptions from outside customers. Processing payments for prescriptions.

• Sought ways to improve processes and services provided.

Answering incoming calls from customers requesting information about their drive license and registration for their vehicles.

Answering incoming calls for a skincare company. Taking payments for all products purchased.

Worked throughout the department assisting in different areas.

Assisting customers at the public counter renewing and issuing registration cards and plates.

Transferring out of state titles into PA.

Processing applications for new inspection stations in PA.