LAKEYA MOYE
New Haven,CT
Summary
Dedicated family services professional with over 10 years of experience developing and implementing engaging activities that promote leadership and social-emotional growth while maintaining safe, inclusive environments. Adept at supervising staff and volunteers and coordinating trips and events with attention to detail and cost efficiency. Recognized for building strong community partnerships with service providers and local organizations to expand opportunities and resources for youth and families. Experienced in mentoring and supporting families through guidance, conflict resolution, and crisis intervention, while fostering meaningful connections with parents and families.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Resident Service Coordinator
Elm City Communities / Housing Authority of New Haven
02.2018 - Current
- Supervised and coordinated youth and family programs by partnering with nonprofits, and service agencies to deliver educational, recreational, and social activities.
- Designed and implemented workshops, enrichment activities, and group sessions that promoted leadership development and positive social engagement.
- Develop personalized action plans with residents, using assessments to identify strengths, skills gaps, and long-term career goals.
- Provided one-on-one mentorship, guidance, and crisis intervention for youth and families, addressing personal, social, and academic challenges.
- Built and maintained strong community partnerships with local social service agencies, and workforce development organizations to expand opportunities and resources.
- Coordinated logistics for special events, and community activities while ensuring safety and cost-effectiveness.
- Facilitated communication between residents, partners, and staff to strengthen collaboration and promote long-term program success.
- Advocated for youth and families by connecting them to resources in healthcare, employment, and education.
Occupancy Specialist
Elm City Communities / Housing Authority of New Haven
10.2012 - 02.2018
- Conducted applicant eligibility screenings, income/asset verifications, and rent calculations for 200+ residents in compliance with federal and state regulations.
- Facilitated applicant orientations, lease signings, and move-in processes to ensure clarity and compliance with program requirements.
- Provided individualized resident support, addressing barriers to stable housing and connecting families to community resources.
- Collaborated with service providers and agency departments to streamline occupancy processes and improve resident satisfaction.
- Maintained accurate records, databases, and reporting for audits, compliance reviews, and funder requirements.
Occupancy Specialist
NeighborWorks New Horizons
11.2009 - 10.2012
- Guided applicants through housing intake, orientations, and eligibility assessments, supporting over 150 families annually.
- Conducted income and asset verifications, calculated rents, and ensured compliance with federal and state guidelines.
- Provided individualized support to residents in understanding lease agreements and navigating available resources.
- Supervised and trained support staff, improving team efficiency and compliance accuracy.
Financial Assistant
Walters & Associates, LLC
05.2006 - 11.2009
- Managed accounts payable/receivable, payroll, and reconciliations using Peachtree and Excel.
- Produced accurate financial reports, improving client confidence and operational efficiency.
- Supervised and trained support staff to maintain compliance and accuracy in reporting.
Education
Medical Billing Clerk Certificate -
Envision Business and Computers, LLC
West Haven, CT01.2001
Diploma - undefined
James Hillhouse High School
New Haven, CT01.1997
Skills
- Youth Development & Mentorship
- Program Design & Implementation
- Staff Training & Supervision
- Community Outreach & Partnerships
- Crisis Intervention & Conflict Resolution
- Event & Trip Coordination
- Behavior Management Strategies
- Family & Parent Engagement
- Workshop & Activity Facilitation
- Diversity, Equity & Inclusion Practices
- Strong Communication & Interpersonal Skills
- Microsoft Office Suite Client Track QuickBooks
Certification
- Resident Service Coordinator
- Occupancy Specialist
- Medical Billing Clerk
Timeline
Resident Service Coordinator
Elm City Communities / Housing Authority of New Haven
02.2018 - Current
Occupancy Specialist
Elm City Communities / Housing Authority of New Haven
10.2012 - 02.2018
Occupancy Specialist
NeighborWorks New Horizons
11.2009 - 10.2012
Financial Assistant
Walters & Associates, LLC
05.2006 - 11.2009
Diploma - undefined
James Hillhouse High School
Medical Billing Clerk Certificate -
Envision Business and Computers, LLC
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