Lakeya S. Conner
Brooklyn,NY
Summary
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skills in patient communication and multitasking in fast-paced environments. I'm also experienced with healthcare procedures and patient assistance. I utilizes strong organizational skills to maintain efficient office operations and support patient care as well as having the knowledge of medical terminology and clinical protocols to ensures smooth coordination and effective patient communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
BMS Family Health and Wellness Centers
11.2022 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments for the podiatrist.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight and mental health questionnaire.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Participated in conferences and professional development opportunities related to HIV/AIDS care management and coordination.
- Collaborated with healthcare providers to ensure timely and appropriate care for HIV-positive patients.
- Devised innovative solutions based on community input that addressed unique challenges faced by individuals living with HIVAIDS.
- Improved patient outcomes by developing and implementing comprehensive HIV prevention strategies.
- Assessed patient progress and reported changes to supervising physician.
- Being able to understand Hep C Patients, HIV/AIDS Patients ,as well as Patients with Kidney problem needs.
Medical Assistant / Medical Receptionist
MyDocUrgentCare
10.2022 - Current
- Greet and welcoming patients
- Provide immediate medical attention for a wide variety of medical conditions that aren't serious enough to warrant a trip to the emergency room
- Record patients medical history, vital statistics or information such as test results in medical records
- Prepare room for patients examinations, clean and sterilize instruments and dispose of all COVID contamination specimen
- Performing EKG'S, phlebotomy, COVID, FLU, RSV swabbing, and Throat Cultures
- Insurance verification, collecting copay, scanning and filing documents into patients charts
- Assisting Physicians during annual exams, popping cyst, and ear wax drainage
Medical Receptionist / Medical Assistant
Medical Care for Women, PC
06.2022 - 10.2022
- Greeting and welcoming patients
- Performed insurance verification
- Update patients' insurances, pharmacies, and home addresses
- Book appointments inside the facility and over the phone
- Scanning and filing documents into patient's chart
- In charge of counting all Co-pays Monday-Friday for both facilities
- Triage patients to see the reason for the visit or prepping them before and after for procedures
- As well as explain to each patient about the procedure that will be done to them, and if it is a procedure that requires anesthesia I would explain to them what not to do 6 hours before the procedure and what can happen if those directions are not followed
- Assist in URO's
- Collect specimens for OB patients, Procedures, and Annuals
- Measure the OB patients vital signs, weight, height as well as blood draws
Medical Assistant/Medical Receptionist
New Horizon Medical Cardiology Office
05.2022 - 06.2022
- Greeting and welcoming Patients
- Answer phone calls and check voicemails for the office
- Schedule or cancel appointments for the medical office, or to send patients to Bay Ridge Medical Imaging or Hospitals for nuclear stress tests to be performed
- Faxing and Scanning Documents into patient's chart
- Organize filing drawer, insert documents
- Prep and Sanitizing room that the Cardiovascular procedure will be performed in
- Explain to the patients the procedures to reduce anxiety and increase patient cooperation
- Obtain BP, and vitals
- Update patient chart with EKG, and Nuclear stress test results in patients chart
- Install rhythm express monitors on patients, as well as explain to patients the purpose of the monitor and how to use it and when to disattach it and when to bring it back to the office
Medical Assistant(Internship)
Tru Medical Management
02.2022 - 04.2022
- Record and update patients charts in eClinicalWorks, as well as manage appointments, referrals, and scheduling
- Administer patient blood and urine sample to prepare for Lenco or Quest pickup
- Perform EKG, Spirometry, ANS, COVID Swabbing, Throat Cultures, and Pregnancy test on patients if requested from the Doctor
- Maintained and clean exam room and equipment
- Check BP, vitals, and glucose
- React calmly and effectively in emergency situations
Education
High School Diploma -
BCS Adolescent Employment and Education Program
Brooklyn, NYCertificate - Medical Assistant
Allen School of Health Services
Brooklyn, NY04.2022
Skills
- Customer Service and interpersonal skills
- Strong observation and written skills
- Able to work in a team and independently
- Phlebotomy
- Proficient in Microsoft Office Suite
- Vital Signs
- Medical/Surgical Asepsis
- Basic Urinalysis
- Lab Tests
- BLS Certified
- TRIAGE
- New York Driver's License - Class D
- Knowledge of 12 Lead EKG Machine
- Knowledge of eClinicalworks, Athena, InSync, Kareo EMR Systems
- Knowledge of the ANS Machine
- Gender Sensitivity
- Patient confidentiality
- Healthcare Systems Understanding
- Knowledge of the Spirometry Machine
- Knowledge of Insurance Verification
- Appointment Scheduling, Faxing and Scanning Documents & Referrals
- COVID-19, RSV, FLU Nose Swabbing
- HIPAA, OSHA, CLIA Compliance
- HIV Prevention Strategies
- Mental Health Assessment
- HIV/STD screenings
Certification
- Certified Phlebotomy Technician, Institute of Career Continuity, New York, NY
- C.P.R & B.L.S, Allen School of Health Services, Brooklyn, NY
- Certified Medical Assistant, Allen School of Health Services, Brooklyn, NY
Timeline
Medical Assistant
BMS Family Health and Wellness Centers
11.2022 - Current
Medical Assistant / Medical Receptionist
MyDocUrgentCare
10.2022 - Current
Medical Receptionist / Medical Assistant
Medical Care for Women, PC
06.2022 - 10.2022
Medical Assistant/Medical Receptionist
New Horizon Medical Cardiology Office
05.2022 - 06.2022
Medical Assistant(Internship)
Tru Medical Management
02.2022 - 04.2022
Certificate - Medical Assistant
Allen School of Health Services
High School Diploma -
BCS Adolescent Employment and Education Program
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