Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeya Tomlinson

White Plains,MD

Summary

8+ years of experience performing project management, financial, administrative, and customer service functions,has excellent communication skills and is proficient in MS Office Suite, Accounting quick books, Dedicated office professional with history of meeting company goals utilizing consistent and organized practices.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Focused Accounting professional with 8 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with 8 years.

Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs. Vigilant Accounting technician in travel-entitlement department with 8 years of experience working with financial record accounts. Committed to on-time payments, maintaining detailed records and paying customers on time. Detail-oriented worker with proven resourcefulness and reliability.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Accounting Technician - Travel Entitlements

Holston Group Inc. / Contractor
Annapolis Junction, MD
05.2022 - Current
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Entered figures using 10-key calculator to compute data quickly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Receive PCS claims by Web RTA , Calculate and process PCS claims daily through TRIPS System. Travel Reporting and information system.

Access Control Specialist

Government Services Group
Hanover , MD
09.2021 - 05.2022
  • Answer all phones calls directing caller to proper source
  • Send and receive emails throughout facility when needed
  • Direct all visitors needing assistance to proper source within facility
  • Random checks of personal and office items of employees and visitors which includes civilians and Military personnel within facility
  • Report any issues and work alongside campus police when needed during emergencies
  • Monitor all alarms and check all access ID Badges of all persons entering facility which sometimes includes 100 + for both employees and guest within facility
  • Issue special badges and keys when needed to Employees within facility
  • Confiscate any restricted or prohibited items entering facility.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Assisted with and Issued special room keys to authorized employees upon check-in and check out.
  • Assisted guests by furnishing information and directions to restrooms and dining areas.
  • Prepared and maintained records and documentation pertaining to incidents.
  • Monitored property to report unlawful activity.
  • Neutralized situations calmly with tact and common sense.
  • Circulated among visitors, patrons or employees to preserve order and protect property.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked credentials and identifying paperwork for all incoming employees and visitors.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Kept check-in area clean and neat at all times.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Investigated complaints and documented findings.
  • Screened bags with physical inspections, wands and x-ray technology.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Administrative Assistant

CNN Warner Media
Washington DC, DC
05.2017 - 04.2021
  • (8 Years, 1 Month), Provided administrative support to ensure efficient operation of office
  • Answered phone calls, schedules meetings and supports visitors
  • Carried out administrative duties such as filing, typing, copying, binding, scanning etc
  • Completed operational requirements by scheduling and assigning administrative projects and expediting work results
  • Made travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations
  • Exhibited polite and professional communication via phone, e-mail, and mail
  • Supported team by performing tasks related to organization and strong communication
  • Managed budget for purchase of supplies; Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained staff directory and company policy handbook for human resources department.

Security Project Manager

Discovery Communications Technology Center
Silver Spring, MD
02.2012 - 12.2016
  • Manage program staff resources, workflow, schedules, timesheets, and personnel actions for security patrol team
  • Develop program management plans, program documentation, financial reports, and risk management documentation for team and facility management
  • Ensured security staff adherence to emergency and facility standards which regards to protecting classified information, escorting, and unauthorized personnel
  • Developed Standard Operating Procedures (SOPs) and provided to new trainees when onboarded with company
  • Reviewed program and propose budgets to ensure adequate funding was available for team
  • Coordinated and contract deliverables, briefings, presentations, and program reviews to report of program metrics, security risk or issues, violations, and team performance
  • Ensured compliance with all regulatory and administrative requirements imposed by contract
  • Managed team, approved timesheet, conducted performance review, and addressed employee concerns/issues providing recommended solutions., 11 Months)
  • UNCLASSIFIED
  • Kept team compliant with security protocols and appearance standards.
  • Recorded incident reports with detailed accounts of occurrences.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Identified, developed, implemented and maintained security protocols for organization.
  • Monitored video surveillance feed and system alerts for suspicious activity.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.

Education

BS - Cybersecurity Management and Policy

University of Maryland University College
Largo MD
01.2024

High School Diploma -

Bladensburg High School
Bladensburg, MD
06.2004

Skills

  • Communication/interpersonal
  • Pattern Recognition
  • Detailed Activity Logs/Maintain accounting records
  • Reading financial Statements
  • Detail oriented
  • Information technology
  • Analytical

Timeline

Accounting Technician - Travel Entitlements

Holston Group Inc. / Contractor
05.2022 - Current

Access Control Specialist

Government Services Group
09.2021 - 05.2022

Administrative Assistant

CNN Warner Media
05.2017 - 04.2021

Security Project Manager

Discovery Communications Technology Center
02.2012 - 12.2016

BS - Cybersecurity Management and Policy

University of Maryland University College

High School Diploma -

Bladensburg High School

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Lakeya Tomlinson