LAKEYDRA FLAKES
Atlanta,GA
Summary
Proactive and results-oriented Military Veteran with 10 years of experience demonstrating leadership skills, strong problem-solving abilities, excellent communication skills. Brings positive attitude and commitment to continuous learning and growth. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Pursing a full-time role and career that presents professional challenges with passion, leveraging interpersonal skills and effective time management. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Ready to tackle new challenges and advance organizational performance with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personnel Operations Manager
United States Army Hunter Army Airfield
03.2019 - 11.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Facilitated group therapy sessions targeting skill development, fostering peer connections and enhancing confidence and self esteem.
- Managed and mentored a team of over 30 personnel to the execution of the organization's mission success.
- Inspected over 50 inventories and maintained control of key logs, tools, and related equipment.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff, themselves and fellow military personnel.
- Improved communication between staff members by participating in daily briefings and sharing critical information about military personnel activities and at risk personnel.
Personnel Management
United States Army San Angelo
08.2016 - 02.2019
- Demonstrated cultural sensitivity when interacting with diverse populations within the installation by providing an inclusive environment for all personnel present.
- Supported mental health and suicide prevention initiatives for military personnel by connecting them with appropriate resources and services within the installation.
- Developed positive relationships with personnel fostering trust and encouraging growth in social skills which resulted in a 75% decrease in mental health matters and suicidal ideations.
- Supported personnel with emotional and behavioral disorders by creating tailored coping strategies.
- Transported personnel to and from safely to medical appointments, or other off-site locations as required.
- Collaborated with fellow colleagues to maintain a secure environment for 200 personnel including staff.
Personnel Management Specialist
United States Army Fort Eustis
03.2012 - 02.2016
- Assisted in intake and release of military personnel.
- Maintained accurate records of behavior, incidents or infractions using electronic databases and written logs as required.
- Stood guard as security overseeing over 1,100 military personnel including federal government contractors on variations of 12-to-24-hour duties in facilities including hazardous Duty ensuring safety and security
- Established positive relationships and boosted morale while maintaining professionalism and boundaries with military personnel.
- Performed periodic patrols of barracks check and common areas to ensure clean housing areas at all times.
- Participated in ongoing training programs to stay current with best practices in management and security procedures.
Education
High School Diploma -
Lithia Springs Comprehensive High School
Lithia Springs, GA05.2011
Skills
- Conflict De-escalation resolution
- Regulatory compliance
- Security Management
- CPR/First Aid certified
- Microsoft Office expertise
- Risk mitigation strategies
- Monitoring systems
- Strong verbal and nonverbal communication
- Crisis management
Certification
- First Aid/CPR Certified
Timeline
Personnel Operations Manager
United States Army Hunter Army Airfield
03.2019 - 11.2019
Personnel Management
United States Army San Angelo
08.2016 - 02.2019
Personnel Management Specialist
United States Army Fort Eustis
03.2012 - 02.2016
High School Diploma -
Lithia Springs Comprehensive High School
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