Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeysha Beverly

Parkville,MD

Summary

Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Unit Secretary

JohnHopkins Bayview
Baltimore, MD
08.2020 - Current
  • Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
  • Scheduled and confirmed patient appointments and consultations.
  • Coordinated with other departments to ensure timely delivery of services to patients.
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Patient Care Technician

JohnHopkins Bayview
Baltimore, MD
03.2009 - Current
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Provided emotional support for patients and families during difficult times.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Recorded patient conditions and vital signs before and after medical operations.

Education

GED -

Northern High School
Baltimore, MD
05-1994

Skills

  • Patient Data Confidentiality
  • Medical Billing Protocol
  • Follow-Up Appointment Scheduling
  • Patient Chart Maintenance

Timeline

Unit Secretary

JohnHopkins Bayview
08.2020 - Current

Patient Care Technician

JohnHopkins Bayview
03.2009 - Current

GED -

Northern High School

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Lakeysha Beverly