Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lakhvir Singh

Fresno

Summary

Resourceful Dispatcher Manager known for productivity and efficient task completion. Skilled in strategic route planning, emergency response coordination, and effective communication. Excel in time management, decision-making under pressure, and teamwork to ensure smooth dispatch operations. Highly organized Dispatcher Manager with relevant experience in coordinating logistics, managing teams, and streamlining dispatch operations. Possess strong skills in critical thinking, problem-solving, and communication. Have demonstrated ability to improve efficiency, resolve conflicts, and ensure customer satisfaction in previous roles. Hardworking Dispatch Manager with strong workload coordination and task delegation skills. Outgoing personality builds quality relationships with coworkers and promotes inclusive employee training environments. Efficient data collection promotes accurate documentation and improves supply chain logistics. Professional Dispatch Manager with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Dispatcher Manager & Brocker

NFL Freightway Inc & GOLD FREIGHT CARRIER INC
Fresno
10.2009 - Current
  • Verified that all freight was properly documented before loading onto trucks.
  • Negotiated contracts with vendors to reduce costs associated with shipping materials.
  • Ensured that all vehicles met DOT standards for safety inspections.
  • Provided timely updates to customers about their orders or deliveries.
  • Ensured accurate billing information was provided to accounting department.
  • Managed a team of 20 dispatchers, providing guidance and support as needed.
  • Assisted with hiring qualified candidates for open dispatcher positions.
  • Resolved customer complaints regarding shipment delays or damages promptly.
  • Maintained compliance with local laws related to transportation regulations.
  • Updated records in the database regarding driver certifications or qualifications.
  • Organized routes for drivers to maximize efficiency.
  • Analyzed data from previous shipments to identify areas of improvement.
  • Created and maintained daily, weekly, and monthly reports of all dispatching activities.
  • Scheduled maintenance appointments for fleet vehicles when necessary.
  • Trained new staff members in proper dispatch procedures.
  • Utilized GPS systems to track vehicle locations in real time.
  • Monitored and tracked the progress of drivers and shipments to ensure on-time delivery.
  • Developed policies for driver safety and customer service.
  • Reviewed invoices from vendors for accuracy prior to payment processing.
  • Investigated any accidents involving company vehicles.
  • Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
  • Analyzed dispatch data to identify trends, improve processes, and increase overall efficiency.
  • Tracked and scheduled preventive maintenance services for trucks and heavy equipment statewide through inside company mechanics and outside vendors.
  • Implemented a GPS tracking system to monitor vehicle locations and improve route planning.

Truck Driver

sunny trans port inc & gold freight carrier inc
Fresno
01.2003 - 09.2009
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.

B&B MAINTENANCE SERVICE

Office Cleaning
Dallas
03.2002 - 03.2003
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed routine maintenance and repair.
  • Updated and maintained databases with current information.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Achieved cost-savings by developing functional solutions to problems.

Restaurant Chef

ALL AMERICAN SUBS
Dallas
01.2000 - 12.2001
  • Maintained cleanliness of the kitchen area including equipment, utensils, dishes and floors.
  • Trained kitchen personnel in preparation, cooking and handling of food.
  • Communicated effectively with suppliers regarding ordering processes and timelines.
  • Checked deliveries against invoices for accuracy in quantity received as well as quality of product.
  • Monitored inventory levels for food items and placed orders as needed.
  • Managed kitchen staff schedules, ensuring adequate coverage at all times during service hours.
  • Ordered food supplies from approved vendors.
  • Monitored inventory levels to ensure sufficient stock was available at all times.

Education

GED -

PRIVATE TRANING SCHOOL
P.B INDIA
04-1991

GED -

GOVT HIGH SCHOOL
P.B INDIA
01-1989

Skills

  • Safety inspections
  • Freight documentation
  • Customer updates
  • Team management
  • Route optimization
  • Employee training
  • GPS utilization
  • Fleet maintenance

Accomplishments

DALLAS INTERNATIONAL CLUB

Certification

GOOD DRIVER & EXCELLENT CHEIF AWARD

Timeline

Dispatcher Manager & Brocker

NFL Freightway Inc & GOLD FREIGHT CARRIER INC
10.2009 - Current

Truck Driver

sunny trans port inc & gold freight carrier inc
01.2003 - 09.2009

B&B MAINTENANCE SERVICE

Office Cleaning
03.2002 - 03.2003

Restaurant Chef

ALL AMERICAN SUBS
01.2000 - 12.2001

GED -

PRIVATE TRANING SCHOOL

GED -

GOVT HIGH SCHOOL