Sonia No Name Given
Queens,NY
Summary
- Qualified Security Officer,supervisor and Tour commander with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Tour Commander
Arrow Security.
New York, NY
09.2024 - Current
- Supervised and managed crew of up to 2200 people on site, ensuring safety protocols were followed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- As a Tour Commander work with 63 guards and 5 supervisors on site, manage the log book, make incident reports, daily roll call with dispatch and followed the each rules and regulation and gave the command to my all staff.
Security Supervisor
Arrow security
New York Mills, NY
10.2023 - 09.2024
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Security Officer
Westhab
Queens, NY
07.2023 - 09.2023
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Identified suspicious activity to determine appropriate response.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Searched individuals and baggage for weapons and other prohibited items.
- Verified photo IDs and tickets to allow guests passage.
Secretary
Babbu construction corp.
Queens, NY
01.2015 - 01.2018
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
Teacher
D.A.V Public school(india),punjab.
Jalandhar City, Punjab
07.2011 - 03.2012
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Marketing Assistant
HDFC Bank
Jalandhar City, Punjab
03.2010 - 03.2011
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Assisted with the development and implementation of marketing campaigns.
- Conducted market research to identify potential customer segments and target markets.
- Provided administrative support to the Marketing Manager on a daily basis.
- Researched current trends in digital marketing to stay up-to-date with industry developments.
- Adapted marketing strategy to fit consumer preferences and expectations.
Education
Master of Science - Computer Science
Guru Nanak Dev University
Punjab(india)04.2011
Bachelor of Arts - Mathematics,Economics And Computer Science
GURU NANAK DEV UNIVERSITY
PUNJAB(INDIA)04.2009
High School Diploma -
P.C.M SDP SCHOOL
PUNJAB(INDIA).03.2006
Skills
- Identification Verification
- CCTV Monitoring
- Investigation Documentation
- Shift Work Experience
- General Security
- Report Writing
- Security Screenings
- First Aid and CPR Certified
- Interior and Exterior Patrol
- Investigative Skills
- Emergency Response
- Roll call experience
Accomplishments
- Awarded guest item certificate in department of computer science & IT in Prem chand markanda S. collage for women jalandhar.
- Awarded group dance participated in Doaba collage jalandhar and awarded 2nd position.
- Participated in independence day 15th august 2005, republic day 2003 and 2011 at guru gobind singh stadium india(punjab)
- Participated in AD-MAD show and awarded 1st position in Kanya Maha Vidyalaya, Jalandhar city.
Affiliations
- Knowledge and experience with microsoft office, invoices,purchase order and procurement.
- Able to work fast-pace working environment under tight deadline.
- Having experience in digital, social media.
Certification
- I have security guard training guard certificate eight hour and sixteen hours pre-assignment training course and every annual certificate.
- I have security guard license.
- I have F-02 license.
- i have CPR certificate.
- Three years experience as a security officer, security supervisor and Tour Commander experience.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
References
References available upon request.
Timeline
Security Tour Commander
Arrow Security.
09.2024 - Current
Security Supervisor
Arrow security
10.2023 - 09.2024
Security Officer
Westhab
07.2023 - 09.2023
Secretary
Babbu construction corp.
01.2015 - 01.2018
Teacher
D.A.V Public school(india),punjab.
07.2011 - 03.2012
Marketing Assistant
HDFC Bank
03.2010 - 03.2011
Master of Science - Computer Science
Guru Nanak Dev University
Bachelor of Arts - Mathematics,Economics And Computer Science
GURU NANAK DEV UNIVERSITY
High School Diploma -
P.C.M SDP SCHOOL
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