Lakia Clayton
Macon,GA
Summary
To secure a professional Medical Office position in a reputable medical facility where I can continue to develop and enhance my hands-on skills and knowledge in the medical field, and to utilize my clerical experience.
Self starter, reliable and dependable team player capable of working in a fast pace working environment Strong experience in Customer Service and Management.
Experienced with providing direct personal care and fostering supportive environment for clients. Utilizes strong communication and empathy to address individual needs and enhance well-being. Knowledge of adaptive techniques and safety procedures in caregiving settings.
Overview
9
9
years of professional experience
Work History
Personal Caregiver
Nightingale Home Health
11.2017 - 03.2019
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Caregiver/Front Desk (Volunteer)
Carlyle Place Nursing Home
07.2016 - 12.2017
- Assist patients with activities of their daily living
- Help feed the patients
- Answer the phones and transfer calls appropriately
- Other clerical duties as needed
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Personal Care Assistant
Angles at Home
01.2017 - 08.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Receptionist
Days Inn Hotel
03.2016 - 06.2016
- Greeted customers and checked them in and out
- Processed credit card and cash payments
- Provided excellent customer service
- Other duties as needed
Customer Service
Indoor Flea Market
05.2014 - 06.2015
- Created business cards
- Stocked the orders
- Answered phones and transferred calls
- Assisted guests in person and over the phone
Secretary
Buck Melton Center
10.2009 - 11.2013
- Provided excellent customer service
- Event Planner
- Data entry, filing, fax, mail, phones
- Other clerical duties as needed
Education
Associate of Science - Early Childhood Care And Education
Post University
Waterbury, CT04-2026
Medical Office Specialist Certificate -
ICDC College
Culver City, CA09.2016
High School Diploma -
E.L. High School
Macon, GA06.2012
Skills
- Medical Office Procedures
- Microsoft Word
- Medical Insurance Forms
- Microsoft Excel
- Insurance Coding (ICD-9 / CPT / HCPCS)
- Computerized Billing
- Medical Billing Procedures
- Bookkeeping
- Typing skills: 50 wpm
- Anatomy / Medical Terminology
- Microsoft Windows
- Applied Accounting
- Alpha-Numeric Filing Procedures
- Switchboard / Appointment Scheduling
- Charge Slip / Encounter Forms
Certification
- PCA - Personal Care Aide
- DCA - Direct Care Aide
- CPCT/A - Patient Care Technician/Assistant
Timeline
Personal Caregiver
Nightingale Home Health
11.2017 - 03.2019
Personal Care Assistant
Angles at Home
01.2017 - 08.2017
Caregiver/Front Desk (Volunteer)
Carlyle Place Nursing Home
07.2016 - 12.2017
Receptionist
Days Inn Hotel
03.2016 - 06.2016
Customer Service
Indoor Flea Market
05.2014 - 06.2015
Secretary
Buck Melton Center
10.2009 - 11.2013
High School Diploma -
E.L. High School
Associate of Science - Early Childhood Care And Education
Post University
Medical Office Specialist Certificate -
ICDC College
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