Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakia Cooper

...
Winter Park

Summary

Motivated and dedicated professional with over 3 years of experience in customer service, data entry, and administrative roles. Skilled in cash handling, efficient data processing, and providing exceptional service in fast-paced environments. Known for a strong work ethic, attention to detail, and the ability to work effectively both independently and as part of a team. Adept at managing multiple tasks simultaneously while ensuring accuracy and efficiency. Currently pursuing an Associate's degree at Valencia College, eager to apply my knowledge and skills to contribute positively to any organization. Strong communicator with a passion for helping others and a commitment to continuous professional growth.

Overview

14
14
years of professional experience
13
13
years of post-secondary education
1
1
Language

Work History

School Food Server Assistant Level 1

Orange County Public Schools
08.2018 - Current
  • Operated cash register and processed student payments efficiently, managing high-volume transactions during peak hours.
  • Prepared and served nutritious breakfast and lunch meals to 50+ students daily, ensuring adherence to health and safety guidelines.
  • Assisted with maintaining a clean, safe, and sanitized cafeteria environment, ensuring compliance with local health standards.
  • Provided excellent customer service by greeting students and staff, addressing concerns, and promoting a positive dining experience.
  • Accurately counted, balanced, and closed out the cash drawer at the end of each meal shift, ensuring financial integrity and record-keeping accuracy.

Welcome Desk Data Entry Intern

United Against Poverty Inc.
02.2017 - 04.2017
  • Explained how the Cost Share Grocery Program works to new members
  • Handled all incoming documents from new members
  • Scanned, saved, and returned sensitive customer documents, maintaining privacy and data integrity.
  • Created and maintained an online account for each participant, streamlining the data entry process and improving the efficiency of customer intake.
  • Ran and analyzed hourly reports to monitor data entry accuracy, reducing errors and improving the program’s operational efficiency.
  • Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
  • Contributed to a positive work environment by proactively assisting colleagues as needed, fostering strong professional relationships and a collaborative atmosphere.

Temporary Sales Associate

Rollins College Bookstore
08.2011 - 09.2011
  • Greeted and assisted customers
  • Assisted cashiers with bagging customer purchases
  • Stocked shelves and organized store merchandise and clothing
  • Assisted with store cleanliness
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.

Education

Associate's Degree -

Valencia College
Orlando, FL
01.2017 - 05.2025

High School Diploma - undefined

Winter Park High School
Winter Park, FL
08.2004 - 05.2009

Skills

  • Communication
  • Customer Service
  • Food presentation
  • Efficient movement
  • Guest services
  • Inventory

Timeline

School Food Server Assistant Level 1

Orange County Public Schools
08.2018 - Current

Welcome Desk Data Entry Intern

United Against Poverty Inc.
02.2017 - 04.2017

Associate's Degree -

Valencia College
01.2017 - 05.2025

Temporary Sales Associate

Rollins College Bookstore
08.2011 - 09.2011

High School Diploma - undefined

Winter Park High School
08.2004 - 05.2009

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