Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakiesha Hampton

Dallas,TX

Summary

Proven Office Clerk and Housekeeping Cleaner at College of Dentistry and SSC-Texas A&M College of Dentistry, respectively, with expertise in maintaining records and ensuring top-notch cleanliness. Elevated guest satisfaction and cleanliness ratings through exceptional teamwork and customer service. Skilled in data management and proper chemical usage, contributing to workflow optimization and safety. Diligent with strong background in maintaining cleanliness and organizing spaces efficiently. Proven track record of supporting hygiene standards and enhancing guest satisfaction through meticulous cleaning practices. Demonstrated ability in using effective cleaning techniques and strong attention to detail. Meticulous Data Entry Volunteer willing to assist all aspects of record-keeping and database management. Helped manually enter information based upon documents, reviewing for accuracy and completeness. Adept understanding of info-programming processes and necessary regulatory compliance considerations. Lends strong DBMS understanding to compliment existing records management.

Overview

25
25
years of professional experience

Work History

Housekeeping Cleaner

SSC-Texas A&M College of Dentistry
07.2017 - Current
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.

Office Clerk

College of Dentistry
06.1999 - 06.2002
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Input data into spreadsheets and databases.

Education

Some College (No Degree) - General Office/ Clerical

EL Centro College
Dallas, TX

High School Diploma -

W.W. Samuell
Dallas, TX
05.2001

Skills

  • Bathroom cleaning
  • Proper chemical usage
  • Dusting Techniques
  • Window Cleaning
  • Laundry expertise
  • Teamwork
  • Customer Service
  • Data Entry
  • Maintaining records
  • Data Management
  • Verbal Communication
  • File Organization
  • Records Management
  • Word Processing
  • Filing systems
  • Document Scanning
  • Workflow Optimization
  • Database entry
  • Billing and coding

Timeline

Housekeeping Cleaner

SSC-Texas A&M College of Dentistry
07.2017 - Current

Office Clerk

College of Dentistry
06.1999 - 06.2002

Some College (No Degree) - General Office/ Clerical

EL Centro College

High School Diploma -

W.W. Samuell
Lakiesha Hampton