Lakiesha Knight-Kelly
Troy,AL
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
12
12
years of professional experience
Work History
Assembler Specialist
Lockheed Martin
09.2017 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Assisted in development of new assembly processes.
911 Operator
Nashville Highway Patrol
09.2015 - 01.2016
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
- Assisted supervisors in evaluating operator performance, offering constructive feedback for continuous improvement initiatives.
- Collaborated with law enforcement agencies for coordinated response efforts during criminal incidents or investigations.
- Maintained accurate records of all emergency calls, ensuring proper documentation for future reference and analysis.
- Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
- Demonstrated excellent multitasking abilities while managing multiple phone lines, radio communications, and computer systems simultaneously.
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
911 Dispatcher
Troy Police Department
04.2012 - 09.2015
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Assisted callers in emergency situations with appropriate information and support.
- Utilized advanced technology systems for accurate tracking and monitoring of dispatched units in real-time scenarios.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
Education
No Degree - Pre-Law
Stillman College
Tuscaloosa, ALNo Degree - Criminal Justice
Troy University
Troy, ALSkills
- Assembly and production
- Repetitive Work
- Workplace Safety
- Manufacturing
- Safety Regulations Adherence
- Skilled in final assembly processes
- Teamwork and Collaboration
- Forklift Operations
Timeline
Assembler Specialist
Lockheed Martin
09.2017 - Current
911 Operator
Nashville Highway Patrol
09.2015 - 01.2016
911 Dispatcher
Troy Police Department
04.2012 - 09.2015
No Degree - Pre-Law
Stillman College
No Degree - Criminal Justice
Troy University