Lakiesha Knight-Kelly
Troy,AL
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
12
12
years of professional experience
Work History
Assembler Specialist
Lockheed Martin
Troy, AL
09.2017 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Assisted in development of new assembly processes.
911 Operator
Nashville Highway Patrol
Nashville, TN
09.2015 - 01.2016
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
- Assisted supervisors in evaluating operator performance, offering constructive feedback for continuous improvement initiatives.
- Collaborated with law enforcement agencies for coordinated response efforts during criminal incidents or investigations.
- Maintained accurate records of all emergency calls, ensuring proper documentation for future reference and analysis.
- Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
- Demonstrated excellent multitasking abilities while managing multiple phone lines, radio communications, and computer systems simultaneously.
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
911 Dispatcher
Troy Police Department
Troy, AL
04.2012 - 09.2015
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Assisted callers in emergency situations with appropriate information and support.
- Utilized advanced technology systems for accurate tracking and monitoring of dispatched units in real-time scenarios.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
Education
No Degree - Pre-Law
Stillman College
Tuscaloosa, ALNo Degree - Criminal Justice
Troy University
Troy, ALSkills
- Assembly and production
- Repetitive Work
- Workplace Safety
- Manufacturing
- Safety Regulations Adherence
- Skilled in final assembly processes
- Teamwork and Collaboration
- Forklift Operations
Timeline
Assembler Specialist
Lockheed Martin
09.2017 - Current
911 Operator
Nashville Highway Patrol
09.2015 - 01.2016
911 Dispatcher
Troy Police Department
04.2012 - 09.2015
No Degree - Pre-Law
Stillman College
No Degree - Criminal Justice
Troy University