Lakiesha E. Lysse
Pembroke Pines,FL
Summary
Senior Certified Pharmacy Technician III and Medication Access Specialist with 22+ years of progressive experience in hospital and retail pharmacy environments. Expertise in sterile compounding (USP /), transplant and specialty medication access, controlled substance compliance, 340B program support, and automated dispensing systems (Pyxis). Recognized leader and former Pharmacy Technician Instructor with a strong background in workflow optimization, reimbursement navigation, regulatory compliance, and staff development. Proven ability to reduce therapy delays, improve operational efficiency, and enhance patient access to life-sustaining medications.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Certified / Registered Pharmacy Technician III & Medication Access Specialist
Memorial Healthcare System
Hollywood
03.2004 - Current
- Provide advanced pharmacy operational and medication access support within a high-volume hospital system.
- Prepare sterile IV admixtures in strict compliance with USP and standards.
- Oversee narcotic fill procedures and maintain accurate controlled substance documentation.
- Coordinate cart fill operations and centralized medication distribution systems.
- Operate and troubleshoot Pyxis automated dispensing systems to ensure seamless workflow.
- Manage medication pre-packaging and assist with inventory control initiatives.
- Lead insurance benefit investigations for kidney and heart transplant patients.
- Complete and submit prior authorizations, appeals, and benefits verifications for specialty and infusion therapies.
- Facilitate patient access to medications through commercial, Medicare, and Medicaid plans.
- Coordinate with providers, specialty pharmacies, payers, and manufacturer hubs to resolve reimbursement barriers.
- Assist patients with copay assistance, manufacturer programs, and foundation grant enrollment.
- Support long-acting injectable and behavioral health clinic programs, including prospective billing and replacement processes.
- Manage vaccine program and outpatient infusion patient assistance inventory and ordering.
- Proactively identify coverage issues to reduce therapy delays and expedite treatment initiation.
- Educate patients and provide offices on insurance coverage policies and financial assistance options.
- Serve as senior technician resource and mentor to new staff.
- Ensure compliance with hospital policy, state board regulations, 340B guidelines, and controlled substance requirements.
- Contribute to workflow improvements enhancing medication safety and operational efficiency.
Registered Pharmacy Technician Instructor (Part-Time)
Concorde Career College
Miramar
05.2009 - 09.2022
- Delivered instruction in Pharmacy Calculations, Pharmacology, Sterile and Non-Sterile Compounding, and Foundations of Pharmacy Practice.
- Prepared students for national certification examinations and clinical externships.
- Mentored students in professional readiness, clinical competence, and ethical practice standards.
- Maintained curriculum compliance with accreditation and regulatory requirements.
- Bridged academic instruction with real-world hospital pharmacy expectations.
- Mentored students in career preparation, including resume writing and interview techniques.
- Administered classroom management practices to maintain a conducive learning environment.
- Participated in professional development workshops to stay current with educational trends.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
Certified Pharmacy Technician
Parkway Regional Hospital
North Miami Beach
01.2000 - 11.2003
- Prepared sterile IV admixtures in compliance with USP guidelines.
- Managed medication cassette exchanges and cart fill operations.
- Processed billing documentation and dispensing system records.
- Operated Sure-Med and Pyxis automated dispensing systems.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
Certified Pharmacy Technician
Walgreens
North Miami Beach
11.1998 - 12.2000
- Performed prescription data entry and supported high-volume dispensing operations.
- Processed insurance claims and assisted with workflow coordination.
- Delivered exceptional patient and customer service.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
Pre-K / Kindergarten Teacher
Aventura Learning Center
Aventura
01.1996 - 01.1998
- Assisted in early childhood education and curriculum support.
- Helped develop foundational learning and social skills.
- Implemented creative activities that enhanced social skills and emotional growth in students.
- Collaborated with parents to support children's educational journeys and address individual needs.
- Managed classroom environment fostering positive behavior and encouraging teamwork among students.
- Evaluated student progress through assessments, adapting strategies to meet diverse learning styles.
- Established a positive classroom environment that promoted respect, inclusion, and cooperation among students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consistently met or exceeded state standards for Pre-Kindergarten education through effective lesson planning and delivery.
Education
Bachelor of Science - Secondary Education / Social Services
Barry University
Miami, FL05.2007
Associate in Science - Nursing
Kaplan University
Plantation, FL07.2012
Associate in Arts - Pre-Pharmacy / Secondary Elementary Education
Miami Dade College
Miami, FL05.1999
Skills
- Hospital Pharmacy Operations & Workflow Optimization
- Sterile IV Compounding (USP / )
- Medication Access & Prior Authorization Management
- Transplant & Specialty Pharmacy Support
- 340B Program Compliance
- Controlled Substance & Narcotic Oversight
- Pyxis & Automated Dispensing Systems
- Insurance Benefit Investigation & Appeals
- Copay & Patient Assistance Programs
- Inventory & Vaccine Program Management
- Regulatory & Accreditation Compliance
- Staff Training & Professional Development
- Teamwork and collaboration
Certification
- Certified Pharmacy Technician (CPhT)
- Registered Pharmacy Technician (RPT)
- Apex 340B Certificate
Credentials
- CPhT
- RPT
- AA
- ASN
- BS
Timeline
Registered Pharmacy Technician Instructor (Part-Time)
Concorde Career College
05.2009 - 09.2022
Certified / Registered Pharmacy Technician III & Medication Access Specialist
Memorial Healthcare System
03.2004 - Current
Certified Pharmacy Technician
Parkway Regional Hospital
01.2000 - 11.2003
Certified Pharmacy Technician
Walgreens
11.1998 - 12.2000
Pre-K / Kindergarten Teacher
Aventura Learning Center
01.1996 - 01.1998
Bachelor of Science - Secondary Education / Social Services
Barry University
Associate in Science - Nursing
Kaplan University
Associate in Arts - Pre-Pharmacy / Secondary Elementary Education
Miami Dade College