Dedicated Administrative Assistant with excellent experience in the patient relation industry. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Children's Health Dallas
Dallas , Texas
01.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Office Clerk
Parkland Memorial Hospital
Dallas , TX
06.2020 - 01.2022
Interacted with customers by phone, email or in-person to provide information.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Medical Receptionist
Medical City Heart And Spine
Dallas , Texas
02.2018 - 06.2020
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Cashier Team Lead
Target Corporation
McKinney, TX
01.2015 - 02.2018
Quickly and accurately counted drawers at start and end of each shift.
Facilitated and logged store opening, closing and shift changes.
Helped customers complete purchases, locate items and join reward programs.
Monitored self-checkout systems and provided help in resolving complex problems.
Receptionist Coordinator
JCPenney
Plano, TX
06.2016 - 10.2017
Restocked supplies and submitted purchase orders to maintain stock levels.
Greeted customers and visitors in-person and via telephone calls.
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Kept reception area clean and neat to give visitors positive first impression.
Manager
The Contry's Best Yogurt
Plano, TX
08.2012 - 06.2016
Kept detailed records of daily progress to identify and correct areas needing improvement.
Maximized performance by monitoring daily activities and mentoring team members.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Associate In Healthcare Administration - Human Resources Development
The College of Healthcare Professions
Dallas TX
07.2022
Skills
Appointment Coordination
Strong Organizational Skills
Relationship Building
Fast Learner
Customer Service
Microsoft Office
Document Sorting
Invoice Processing
Timeline
Administrative Assistant
Children's Health Dallas
01.2022 - Current
Office Clerk
Parkland Memorial Hospital
06.2020 - 01.2022
Medical Receptionist
Medical City Heart And Spine
02.2018 - 06.2020
Receptionist Coordinator
JCPenney
06.2016 - 10.2017
Cashier Team Lead
Target Corporation
01.2015 - 02.2018
Manager
The Contry's Best Yogurt
08.2012 - 06.2016
Associate In Healthcare Administration - Human Resources Development
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