Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Hi, I’m

LaKira Patton

Multi-family Industry
Houston,TX
LaKira Patton

Summary

Results-driven Regional Property Manager with 24 years of experience in managing multifamily affordable apartment units, driving revenue growth, and ensuring compliance with regulatory requirements. Proven track record of increasing rental income, reducing expenses, and improving occupancy rates. Skilled in financial management, marketing, and customer service. Possesses certifications in Tax Credit Specialist and proficiency in Yardi, Microsoft Outlook, and Excel. Willing to relocate: Anywhere Authorized to work in the US for any employer

Regional property management professional equipped to deliver results. Strong focus on team collaboration and flexibility to meet changing needs. Expertise in property operations, tenant relations, and financial oversight. Dependable, highly organized, and goal-driven with proven track record in enhancing property value and performance.

Overview

24
years of professional experience
2
Certification

Work History

Fairfield Residential-Texas

Regional Property Manager
09.2023 - 02.2025

Job overview

  • As the Regional I’m fully responsible for the operations of the assigned (Home, Tax Credit) apartment communities.
  • I conduct physical and state inspections (REAC, MOR) (exterior, interior, vacancies), inventories and overall systems.
  • I have authority to contract improvements, deferred maintenance projects, including all capital improvements.
  • I project and forecast property income expenses.
  • I develop and train property managers and leasing agents in the assigned portfolio.
  • Provide leadership and support in the Texas region to my on-site team members
  • Conduct monthly onsite inspections of properties within designated region
  • Consult and mentor on-site managers to analyze specific opportunities for improvement, provide solutions, and monitor outcomes
  • Identify and mitigate liability concerns at the property
  • Work diligently with Community Managers in preparation of annual operation budgets
  • Prepare and structure annual operation budgets
  • Monitor budget control by reviewing all purchase orders for region
  • Complete monthly financial review with variances to ensure the region’s communities meet established operational and financial goals
  • Monitor property maintenance issues and recommend capital improvements as needed to maintain community market position
  • Ensure compliance with company policies, procedures, and industry regulations
  • Oversee the completion of replacement reserves as needed for my region
  • Developed and maintained strong relationships with property owners, addressing their concerns and providing regular updates on property performance
  • Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards
  • Analyzed market trends and conducted competitive research to determine optimal rental prices for each property
  • Led a team of property management professionals, providing guidance and support while fostering a positive work environment
  • Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards
  • Collaborated with maintenance teams to prioritize repairs and maintenance tasks based on urgency and budget constraints
  • Led a team of property management professionals, providing guidance and support while fostering a positive work environment

National Community Renaissance-San Diego, CA

Regional Property Manager
05.2018 - 09.2023

Job overview

  • Financial stewardship: ROI through effective cost control and revenue improvement programs; perform financial analysis with recommended actions; approve disbursements; review detailed scopes of work for capital expense projects for approval as per policy contract thresholds; manage competitive bidding process, review and approve annual property budgets; accurately prepare and convey all operational and financial data to the owners/partners/agencies in a timely manner; develop property bonus plans.
  • Management of effective teams: Maintain and implement standardized policies and procedures with emphasis on safety and responsiveness to tenant needs; ensure all properties are appropriately staffed with the appropriate skillsets; establish and implement Company organizational strategies, goals and objectives to ensure efficient operations; lead a team of Regional Property Managers to ensure operations are effective and meet company and owner expectations; develop a high performing on-site team through the implementation of effective recruitment, training, motivation, and coaching programs; monitor department scorecards and work with property management team for continued improvement in operations.
  • Cross-departmental work: Work with the Marketing department to develop and implement rent renewal strategies, sales and marketing plans, customer satisfaction ratings and tenant retention; work with the Maintenance department to provide oversight to all maintenance functions, including capital improvement, staffing, safety, OSHA compliance and preventative maintenance; work with the Compliance department to ensure compliance with all regulatory requirements and affordable housing programs to include but not limited to LIHTC, HUD, utility allowances, rent comparability studies and inspections.
  • Diligent planning: Maintain a high level of quality and efficiency in planning and scheduling, personnel management, inspections, technical assistance, monitoring work order and turnover completion, capital project management, budgeting and purchasing; closely monitor all new construction and renovation lease ups to ensure owner/investor, regulatory and lender objectives are met including delivery of credits on time for LIHTC assets; attend meetings and/or inspections with owners, investors, and government agencies; visit properties on a regular basis for physical inspections and for review of administrative and maintenance procedures; maintain an ongoing in-depth knowledge of the market, market rents, market trends and demographics to gain a competitive edge; attend company and industry functions as required.

Hot Ocean-Houston, TX

Regional Property Manager
12.2014 - 10.2017

Job overview

  • Responsible for 2292 apartment units with a monthly rental income of 2 million. Work directly with the owner to ensure goals are met. Oversee one assistant, site seven management personnel and 75 on-site employees. Oversee the overall apartment operation and maintenance including marketing and leasing, leading, motivating and directing staff, achieving the highest possible portfolio net operating income. Raised average of 19.7% for new leases and 11% for renewals leases. Improved miscellaneous income by 7.2% and increased controllable net operating income by 13.0%. Raised revenue by 34%. reduced annual operating budget by 29%.Provide leadership and support to a region of on-site team members. I conduct monthly onsite inspections of properties within designated region. I mentor on-site managers to analyze specific opportunities for improvement, provide solutions, and monitor outcomes. Maximized rental income while minimizing expenses through effective planning and control. Communicated directly with developer and project manager on new development projects. Prepared specifications, solicited bids and approved subcontracts for building services Generated professional networks by engaging in professional, industry and city organizations. Coordinated all new hires and the submission of new employee correspondence. Verified that all customer complaints were handled promptly and appropriately. Communicated regularly on-site residents to achieve satisfaction with community and services. Increase occupancy to 98% occupied
  • Developed comprehensive budgets for each property, monitoring expenses closely to ensure adherence to financial goals

Marquis Management-Houston, TX

Asst. Regional Manager
09.2011 - 11.2014

Job overview

  • Manage (multi site) multifamily affordable apartment units. Maximize the financial performance of each asset in the portfolio & manage relationships with operating partners. Develop marketing strategies for each asset and ensure plans for each property remains in compliance with state agencies. Review each asset’s strategy on an ongoing basis and amend as warranted by changing market conditions. Monitor any properties on the watch list, as well as monitor leasing for set-asides & income restricted units. Evaluate and recommend required capital improvement programs including scope of work and economic analysis. Complete projections & trends to ensure company’s objectives are consistently being accomplished. Successfully hired, trained and monitored performances of other associates in asset management. Complete due diligence analysis for each assigned asset. Successfully assisted in several dispositions of targeted assets. Prepare investor reporting including presentations (variance reports, physical updates, annual strategic reviews, Budgets etc.)

Education

WASC University
Los Angeles, CA

No Degree from Business Administration
05-2027

University Overview

University of Phoenix-Online Campus

Associate's degree from Business Management

University Overview

Palestine High School
Palestine, TX

High school or equivalent
05.2000

University Overview

Skills

  • Section 8
  • Training & Development (10 years)
  • Retention (10 years)
  • LEASING (9 years)
  • Microsoft Outlook
  • Financial Acumen
  • Financial Management
  • MARKETING (10 years)
  • Financial Report Interpretation
  • Budgeting
  • Financial Analysis
  • Microsoft Word
  • Fair Housing Regulations
  • Customer Service
  • Management
  • Supervising Experience
  • Yardi
  • Assisted Living
  • Sales Experience
  • CONTRACTS (10 years)
  • BUDGET (9 years)
  • Process Improvement
  • Property Management (10 years)
  • Payroll
  • Event Planning
  • Excel
  • Time Management
  • LIHTC
  • Market Analysis
  • Microsoft Excel
  • Document preparation
  • Asset management
  • Business planning
  • Contract negotiation
  • Site inspection conduction
  • Team recruitment
  • Lease agreement management
  • Property operations
  • Tenant relations
  • Property inspections
  • Rent collection
  • Staff training and development
  • Property management
  • Marketing and advertising
  • Negotiation
  • Marketing
  • Employee mentoring
  • Community development
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Property tours and inspections
  • Financial budgeting and reporting
  • Fair housing mandates
  • Written communication
  • Adaptability

Certification

  • Tax Credit Specialist
  • Principles of Finance I

Accomplishments

Accomplishments
  • Core Accomplishments:
  • Contributor to the development of company policies and procedures.
  • Successfully repositioned apartment projects growing the asset value.
  • Implemented training programs to include leasing, sales, marketing, fair housing and excellence in customer service.
  • Monitoring of prospect application approval process for consistency.
  • Minimized vacancy by implementing closely monitored marketing campaign.
  • Directed aggressive lease renewal program raising current rents within $35 of market rates.

Affiliations

Affiliations
  • DEI Committee Member
  • April 2020 to Present
  • DEI committee is a small groups of employees (22) from all departments of the organization that takes the reins of the DEI journey. We help explain, promote, and encourage the DEI mission. We play a large role in communicating solutions by presenting recommendations for final approval from our leadership advisors, and on some occasions the board.

Timeline

Regional Property Manager
Fairfield Residential-Texas
09.2023 - 02.2025
Regional Property Manager
National Community Renaissance-San Diego, CA
05.2018 - 09.2023
Regional Property Manager
Hot Ocean-Houston, TX
12.2014 - 10.2017
Asst. Regional Manager
Marquis Management-Houston, TX
09.2011 - 11.2014
Palestine High School
High school or equivalent
WASC University
No Degree from Business Administration
University of Phoenix-Online Campus
Associate's degree from Business Management

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LaKira PattonMulti-family Industry