LAKISHA BROWN
Montgomery,TX
Summary
An experienced Certified Nursing Assistant seeking to work with a company where my skills and experience will be an asset to the business, while furthering my knowledge and abilities in the process.
Overview
27
27
years of professional experience
Work History
Certified Nursing Assistant
Northern Nevada Sierra Medical Center
02.2023 - 04.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Medical Appointment Scheduler
Reno Orthopedic Center
12.2022 - 04.2025
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Followed up with patients to reschedule missed appointments.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Prepared and processed patient referrals and transfer requests.
- Performed various administrative tasks by filing, copying and faxing documents.
CERTIFIED NURSING ASSISTANT
CENTENNIAL HILLS HOSPITAL MEDICAL CTR
01.2015 - 11.2022
- Provided and assisted patients with day-to-day activities in various departments
- Provided bedside and personal care in Post-Partum and Labor and Delivery
- Provided accurate and timely patient records
- Provided a safe and comfortable patient and employee environment
CERTIFIED NURSING ASSISTANT
MISSION PINES REHABILITATION CTR
01.1998 - 01.2015
- Provided and assisted patients with day-to-day activities
- Assessed patient status through conversation and vital signs, escalating abnormal responses to nursing staff
- Provided clear and accurate patient records
- Adhered to all safety guidelines, hospital protocols, and regulations
Education
CERTIFICATION -
CERTIFIED NURSING ASSISTANT
05.1999
HIGH SCHOOL -
CHEYENNE HIGH SCHOOL
07.1997
Skills
- Interpersonal skills
- Measuring Vital signs
- Attention to detail
- Verbal and written communication skills
- Knowledge of medical terminology
- Patient care safety
Timeline
Certified Nursing Assistant
Northern Nevada Sierra Medical Center
02.2023 - 04.2025
Medical Appointment Scheduler
Reno Orthopedic Center
12.2022 - 04.2025
CERTIFIED NURSING ASSISTANT
CENTENNIAL HILLS HOSPITAL MEDICAL CTR
01.2015 - 11.2022
CERTIFIED NURSING ASSISTANT
MISSION PINES REHABILITATION CTR
01.1998 - 01.2015
CERTIFICATION -
CERTIFIED NURSING ASSISTANT
HIGH SCHOOL -
CHEYENNE HIGH SCHOOL
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