LAKISHA I. DAVIS
New York,New York
Summary
Seasoned Executive Administrative Assistant with a proven track record at the New York City Department of Correction, adept in master calendar management and maintaining information confidentiality. Excelled in streamlining filing systems, enhancing inter-departmental coordination, and improving response times to inquiries. Demonstrates exceptional organizational skills and a commitment to efficiency, ensuring seamless administrative operations.
Overview
28
28
years of professional experience
Work History
Executive Administrative Assistant to the Assist
New York City Department of Correction
Queens, USA
01.2015 - Current
- Maintain all Commissioner's appointments by coordinating and scheduling meetings.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Coordinate, organize, send emails, distribute correspondences, interact, and collaborate with various units within the Department on behalf of the Commissioner.
- Motorpool Pool Car Liaison - create accounts for senior staff and DOC employees; issue pool car access key fobs; help with scheduling appointments; and assist in solving problems with the NYC-issued pool cars.
- Liaison to the License Event Notification Service (LENS) Officer - assist DOC employees with attaining Lens application; help maintain the Lens roster of DOC employees.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Provide administrative assistance to the E-Z Pass coordinator, assist with data entry on the E-Z Pass monthly report.
Police Administrative Aide
New York City Police Department
New York, USA
07.2000 - 09.2007
- Compiled data, generated reports, and performed data entry into databases.
- Greeted visitors in person or on the telephone and responded to their requests for information.
- Assisted with the preparation of reports and presentations for senior staff members
- Answered incoming calls from citizens and provided them with assistance regarding their inquiries.
- Maintained filing systems and organized documents for easy retrieval.
- Prepares certificates and letters for promotion.
Front Desk Receptionist
Center for Urban Community Services
New York, USA
12.1997 - 07.2000
- Updated daily log book with information about visitors entering the premises.
- Identify and respond to client crises.
- Assisted with special projects assigned by management when required.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
School Aide
New York City Board of Education
New York, USA
09.1997 - 07.2000
- Assisted with clerical tasks including filing documents, photocopying materials. and coordinating documents for teachers.
- Monitored student behavior in the hallways, cafeteria, and playgrounds.
- Maintained detailed records of student progress, attendance, and behavioral issues.
Receptionist
Center for Urban Community Services
New York, USA
05.1997 - 09.1997
- Responsible for opening the central office for guests and residents.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
High School Diploma -
AQUINAS HIGH SCHOOL
Bronx, NY05.1990
Skills
- Information confidentiality
- Master calender management
- Scheduling
- Filing
References
References upon request
Timeline
Executive Administrative Assistant to the Assist
New York City Department of Correction
01.2015 - Current
Police Administrative Aide
New York City Police Department
07.2000 - 09.2007
Front Desk Receptionist
Center for Urban Community Services
12.1997 - 07.2000
School Aide
New York City Board of Education
09.1997 - 07.2000
Receptionist
Center for Urban Community Services
05.1997 - 09.1997
High School Diploma -
AQUINAS HIGH SCHOOL
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