Lakisha James-Monegro
Las Vegas,NV
Summary
Dedicated and detail-oriented Administrative Assistant with a proven track record of maintaining positive and professional communication between owners and staff. Adept at enhancing teamwork, ensuring owner satisfaction, and providing efficient administrative support. Seeking a challenging position to leverage excellent customer service skills, organizational abilities, and leadership qualities.
Overview
13
13
years of professional experience
Work History
Assistant Portfolio Manager
Invitation Homes Inc.
Las Vegas, NV
09.2023 - Current
- Assists the Portfolio Director in the day-to-day operation of managing single-family home rentals, including managing the financials and working with residents during their tenancy to ensure policy compliance, while providing genuine customer service.
- Assisting in managing a portfolio of single-family residential homes in accordance with company objectives, metrics, and policies.
- Managing accounts receivable processes, daily depositions, reconciliation, and collections efforts.
- Managing resident and property-related issues as they arise, and documenting them in the specified property management system.
- Assisting with all electronic record-keeping, including lease files for the residents in assigned areas, ensuring file management quality control, including document storage in a proprietary database.
Office Manager
Bob's Discount Furniture
Las Vegas, NV
01.2019 - 09.2023
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office budget to handle inventory, postage and vendor services.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Engage customers with exceptional communication and interpersonal skills, delivering outstanding customer service.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Reservations Manager
Tao Group
New York/ Las Vegas , New York
11.2014 - 08.2018
- Assisted guests daily, providing exceptional service and effective problem-solving.
- Prepared forecasts and maximized dining room occupancy, sales, and revenue
- Processed and booked incoming corporate events in collaboration with the corporate events team
- Organized in-house special events, handling menu selection, music, pricing, and advertisement.
- Mentored and trained front desk employees, demonstrating superior client service and guest management.
Event Coordinator
Dominique Bell Events
Brooklyn , NY
01.2012 - 08.2018
- Scheduled, planned, coordinated, and executed various events, such as weddings, corporate dinners, and fundraisers.
- Conducted site evaluations and estimated costs to ensure efficient event logistics.
- Administered contracts and facilitated vendor coordination, timeline development, and budgeting.
- Maintained detailed spreadsheets tracking vendor, facility, and guest information.
- Selected event decor and materials to meet clients' requests and vision.
Education
High School Diploma -
High School Diploma in Graphic Communications Arts
New York, NY07.2002
Skills
- Excellent communication and interpersonal skills
- Strong administrative abilities
- Employee relations and management
- Exceptional multitasking capabilities
- Outstanding customer service skills
- Employee Supervision
- Invoicing and Billing
- Scheduling
- Data Entry
- Staff Hiring
- Supply Management
- Staff Management
- Budgetary Planning
- Event Coordination
- Customer Relations
Timeline
Assistant Portfolio Manager
Invitation Homes Inc.
09.2023 - Current
Office Manager
Bob's Discount Furniture
01.2019 - 09.2023
Reservations Manager
Tao Group
11.2014 - 08.2018
Event Coordinator
Dominique Bell Events
01.2012 - 08.2018
High School Diploma -
High School Diploma in Graphic Communications Arts
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