LAKISHA MATTHEWS
Chicago,IL
Summary
Dynamic Lead Merchandiser at SAS with a proven track record in enhancing merchandise presentation and driving sales through innovative visual displays. Skilled in data-driven decision making and staff training, I successfully streamlined inventory management and improved store layouts, resulting in increased customer traffic and engagement.
Overview
27
27
years of professional experience
7
7
Certification
1
1
Transportation
1
1
Child care
1
1
Home care
1
1
Crp
Work History
Custodian Worker
Chicago Public Schools
04.2022 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Supported event setup and tear-down, contributing to successful school functions.
- Reduced waste through efficient use of cleaning supplies and equipment.
Housekeeping Supervisor
Private Practice
04.2023 - 04.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Increased employee performance through effective supervision and training.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
Medical Consultant
US Medical Lab
04.2021 - 04.2023
- Assisted with regulatory issues such as compliance.
- Oversaw accounting, budgeting, and financial reporting.
- Created and implemented organizational policies and procedures.
- Consulted with healthcare professionals on business decisions.
- Developed and maintained electronic record management systems to analyze and process data.
- Optimized collaboration between specialists by proactively sharing insights on complex cases requiring interdisciplinary input.
- Formulated and implemented Number innovative medical strategies in Type healthcare field.
- Facilitated improved patient adherence to prescribed treatment plans by offering tailored solutions based on individual needs or barriers encountered during follow-ups visits.
- Organized community outreach events to raise awareness about preventative health measures and available medical resources.
Child Care Provider
Illinois Action For Children
06.1998 - 04.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Utilized positive reinforcement techniques to encourage good behavior.
- Introduced children to educational games and activities to boost learning.
Lead Merchandiser
SAS
04.2018 - 04.2021
- Streamlined inventory management by implementing efficient tracking systems and conducting regular audits.
- Ensured accurate pricing on all products by regularly auditing labels and signage throughout the store floorplan.
- Implemented planogram updates in compliance with company guidelines, ensuring accurate representation of current product offerings within the retail space.
- Increased sales by developing visually appealing merchandise displays and promotional materials.
- Assessed store layouts to identify opportunities for improved traffic flow and increased sales potential.
- Conducted market research to stay informed on industry trends, competitor strategies, and emerging consumer preferences.
- Collaborated with marketing teams to develop in-store promotions that aligned with national campaigns.
Education
High School Diploma - Home Care
South Shore
Chicago, IL06.2001
Skills
- Merchandise presentation
- Visual merchandising expertise
- Staff training and development
- Data-driven decision making
- Category management
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Customer service
- Responsible and dependable
- Work independently
- Problem-solving
- Time management
- Custodial machine operation
- Facility opening and closing
- Work orders
- Building maintenance
- Building inspection
Accomplishments
I have accomplish becoming a certified childcare provider certified home care provider also I have custodian accomplishments years up there so I took care of my mom for about nine years of she passed away recently. It’s my drive to want to work with elders at this time.
Certification
I have childcare certification. I also have homecare certification. I have CPR certification also I have food handlers certification certification in early childhood.
Languages
English
Elementary
Timeline
Housekeeping Supervisor
Private Practice
04.2023 - 04.2025
Custodian Worker
Chicago Public Schools
04.2022 - Current
Medical Consultant
US Medical Lab
04.2021 - 04.2023
Lead Merchandiser
SAS
04.2018 - 04.2021
Child Care Provider
Illinois Action For Children
06.1998 - 04.2022
High School Diploma - Home Care
South Shore
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