Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakisha Molett

Fayetteville,AR

Summary

Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

19
19
years of professional experience

Work History

Lead Key Holder

Dollar General
Fayetteville, AR
02.2025 - Current
  • Managed cash register, processing transactions accurately and efficiently.
  • Organized merchandise displays to enhance store appearance and accessibility.
  • Maintained inventory levels by restocking shelves and conducting regular counts.
  • Ensured compliance with safety protocols and store policies during shifts.
  • Addressed customer inquiries, providing prompt and friendly service at all times.
  • Led opening and closing procedures, securing the store assets effectively.
  • Collaborated with management to implement promotional strategies within the store.
  • Conducted daily store walks to inspect store operations and customer service levels.
  • Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.

Assistant Manager

Dollar General
Fayetteville, AR
09.2022 - 02.2025
  • Managed inventory using Dollar General systems
  • Supervised team to ensure store compliance
  • Coordinated daily operations for efficient workflow
  • Trained new staff on Dollar General protocols
  • Supported customer service and resolved issues
  • Organized product displays to enhance sales
  • Assisted in financial transactions and reporting tasks
  • Implemented store policies for safety standards
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Sales Associate

Target
Tucson, AZ
09.2006 - 03.2009
  • Supervised cleanliness of guest service areas before, during and after service.
  • Maintained records of guest service transactions such as check-ins and outs, reservations and cancellations.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems for efficient checkouts.
  • Maintained product displays and ensured merchandise was well-stocked and organized.
  • Collaborated with team members to coordinate promotions and seasonal displays.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Engaged with customers to build relationships and promote loyalty programs effectively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed transactions using a point-of-sale system.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

Medical Administrative Assistant - Medical Administrative Assistant

Penn Foster College
Scottsdale, AZ
05-2025

Pharmacy Technician - Pharmacy Technician

Tucson College
Tucson, AZ
04-2007

Teacher Assistant - Child Care Teacher Assistant

Pima County Community College
Tucson, AZ
02-2006

Retail Sales - Salesperson, General Merchandise

Fred G Acosta Job Corps Center
Tucson, AZ
12-2005

Skills

  • Pharmacy dispensing
  • Customer service
  • Inventory management
  • Office administration
  • Data entry
  • Team building
  • Employee training
  • Cash handling accuracy
  • Store operations
  • Delegation and supervision
  • Staff training and development
  • Loss prevention strategies
  • Sales leadership
  • Team motivation
  • Safety enforcement
  • Team member development
  • Front end operations
  • Product demonstrations
  • Loss prevention
  • Store recovery processes
  • Workplace safety
  • Inventory monitoring
  • Alarm systems
  • Opening and closing coordination
  • Bank deposits
  • Store maintenance
  • Task delegation
  • Sales proficiency
  • Cash handling
  • Drawer counting
  • Professional demeanor
  • POS terminal operation
  • Product merchandising
  • Product assessments
  • Written communication
  • Product sales
  • Problem-solving abilities
  • Excellent communication
  • Health and safety procedures
  • Retail operations
  • Store layout
  • Active listening
  • Medical terminology
  • Patient scheduling
  • Electronic health records
  • Time management
  • Problem solving
  • Supervision and leadership
  • Team collaboration
  • Recordkeeping
  • Good Telephone Etiquette
  • Multitasking
  • Microsoft office
  • Customer relations
  • Remote office availability
  • Sales monitoring
  • Reporting and documenting
  • Recruitment and hiring
  • Staff management
  • Employee supervision
  • Coaching and mentoring
  • Sales reporting
  • Money handling
  • Verbal and written communication
  • Orientation and training
  • Operations management
  • Customer service and satisfaction
  • Compliance
  • Budgeting and finance
  • Retail operations management
  • Microsoft office expertise
  • Decision-making
  • Team leadership
  • Vendor relationship management
  • Business administration

Timeline

Lead Key Holder

Dollar General
02.2025 - Current

Assistant Manager

Dollar General
09.2022 - 02.2025

Sales Associate

Target
09.2006 - 03.2009

Medical Administrative Assistant - Medical Administrative Assistant

Penn Foster College

Pharmacy Technician - Pharmacy Technician

Tucson College

Teacher Assistant - Child Care Teacher Assistant

Pima County Community College

Retail Sales - Salesperson, General Merchandise

Fred G Acosta Job Corps Center

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