Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakisha Morgan

Dallas,TX

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Restaurant Manager

Old Chicago Pizza
Dallas, TX
07.2019 - 12.2020
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Developed unique events and special promotions to drive sales.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maximized quality assurance by completing frequent line checks.

Restaurant Manager

Pinkberry Frozen Yogurt
Dallas, TX
03.2013 - 11.2015
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations, and procedures.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Developed unique events and special promotions to drive sales.

Mgr

Mcdonald
Dallas, TX
01.2021 - 08.2022
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Managed and motivated employees to be productive and engaged in work.

Education

Associate Of General Studies -

South Oak Cliff High School
Dallas, TX
08.1998 - 05.2002

Skills

Performance improvement

undefined

Timeline

Mgr

Mcdonald
01.2021 - 08.2022

Restaurant Manager

Old Chicago Pizza
07.2019 - 12.2020

Restaurant Manager

Pinkberry Frozen Yogurt
03.2013 - 11.2015

Associate Of General Studies -

South Oak Cliff High School
08.1998 - 05.2002

Similar Profiles

CREATE PROFILE
Lakisha Morgan